Is the Sharing Economy a Payments Industry?
The API Economy: How to navigate, interpret, and succeed
Open Banking Imagined
Do you believe the hype? The role of ISO 20022 in Canada's modernized Payments system
Streamlined Checkout on the Web
What’s in it for SME? Moving a small business to modern payments
Ripple Lightning Talk
Welcome Remarks from Gerry Gaetz, President & CEO at Payments Canada
Vivek Bajaj, Global Vice President, Watson Financial Services Solutions at IBM Industry Platforms Beyond the Hype: How Cognitive, Regtech and Blockchain are transforming Financial Services
Toomas Hendrik Ilves, Former President of Estonia, Current Co-chair of the Global Futures Council on Blockchain Technology
Digital Disruption and the Future of Payments
SWIFT Global Payment Innovation (GPI)
FinTech and the Digital Transformation of the Financial Sector
In a world full of Change, be the Talent
Building Trust in Digital Payments
If the world was your oyster: Innovating on the new real-time payments rail
Payments: Our $16.4 billion industry
Is Free-Riding a Red Herring?
IBV and PAD: the new way of handling online payments
Enhancing our value proposition to members using data-driven insights
Going Cashless - Understanding the differences between fiat digital currency and a cryptocurrency
Stacey Madge, Country Manager & President at Visa Canada: A Cashless Canada?
Asheesh Birla, SVP of Product, Ripple: Building the Internet of Value
Ulku Rowe, Technical Director of Financial Services at Google Cloud: The Future of Financial Services, disrupt or be disrupted?
What’s in it for me? What’s in it for us? Contemplating the benefits of Payments Modernization
The Customer Experience in an ever-changing technology landscape
How Data in Payments Changes Everything
Payments Blockchain – The Next Frontier
Contextual Banking: Make the who, what and why of Payments benefit both banks and business
Modernizing Mass Transit: Opening up transit payments in Canada
Angela Brown, President and CEO at Moneris: Innovation with Integrity
Filipe Dinis, Chief Operating Officer at Bank of Canada: Strengthening our Cyber Defenses
The Future of Transformation is Cloud... and Community
Blockchain: Is it Real?
The Growing Opportunity from China
Open Banking - Opportunities & Challenges
Digital Disruption in Canadian Payments: The Adoption Reality and Who is Paying the Tab
Payments Modernization in Omnicommerce: The future for Retail and B2B payments in Canada
What to expect when you’re expecting ISO 20022
Alan McIntyre: Senior Managing Director – Global Banking Industry Leader at Accenture Global Banking Lead, USA Payments Proliferation – The Rise (and Fall?) of the Payments Facilitation Business Model
Bob Paulson, Former Commissioner at RCMP: Framing an approach to cyber crime
Lorne Rubis, Chief Evangelist at ATB Financial: Why and how ATB chose to become Googley in building a more adaptive culture
Keynote Address: Jessica Turner, EVP - Digital Payments and Labs at Mastercard: Meeting Expectations in a Digital First World
Global Financial Inclusion on the Rise
The Value of Virtual Currencies
The story of a Fintech partnering with a bank
Navigating the intersection of Cannabis & Payments
Payments Modernization - Executing with Excellence
Mental Health in the Workplace
Combating the Amazon Effect
Enabling the next generation of business payments
Cheques & Balances: The Darker Side of Payments
Cyber Security: Is your business ready?
Jennifer Reynolds, President & CEO at Toronto Financial Services Alliance: Canada’s Fintech Landscape
Keith Gilroy, Director of Strategic Relationships - Canada at SWIFT: The Evolution of the Payments Landscape in Canada and Beyond
Bruce Ross, Group Head, Technology & Operations at RBC: The Growth of Mobile
Digital ID Revealed
Google Pay, modernizing your digital wallet
Preparing Corporate clients for ISO 20022
The Future of Fintech in Canada
How Loyalty Impacts Payments
The Cyber Security Panel
Danny Chazonoff, Chief Operating Officer at Paysafe: Alternative Payments Methods: The Road Ahead
Jasper Phase 3 - Adding Securities to a Blockchain based RTGS Platform
The SUMMIT SOCIAL – Sponsored by
Managing Fraud Risk: The Faster Payments Panel
Why a powerful platform is critical to your evolving payments strategy
Frank Abagnale, Renowned Cybersecurity and Fraud Prevention Expert, Bestselling Author, Subject of Catch Me If You Can: Stealing Your Life
Chandra Shekaran, Global Head - Banking and Financial Services Payments Practice at Tata Consultancy Services: How The Evolution of New Payments Paradigms will Change the Future
Jan Pilbauer, Executive Director, Modernization & CIO at Payments Canada: We, as an industry
Bryan Pearson, President & CEO at LoyaltyOne Co.
Bruce Croxon, Digital Innovator and Co-Host of BNN's The Disruptors
Closing Remarks from Eileen Mercier, Chair, Board of Directors at Payments Canada
His transformation from one of the world’s most notorious con men to an international cybersecurity expert trusted by the FBI has been mythologized in film and literature – but the takeaways he shares are the real deal. Frank's contributions to the world of security are immeasurable. He has become a hero to hundreds of public and private sector organizations for his indispensable counsel and strategic insight on safeguarding information systems and combating cyber-fraud. With an eye on the latest techniques developed by high-tech criminals to deceive and defraud, Frank leaves audiences with a deep understanding of today’s evolving security landscape, and more importantly, a vision of how to make the world a safer place.
IBM Industry Platforms
Vivek is the Global VP of Solutions for IBM Financial Services. He leads a worldwide team of experienced Sales, Technical Sales and Industry consultants who work with major financial institutions to deliver pre-built industry specific solutions in the areas of risk & compliance, client insight, payments & counter fraud. Alongside his leadership responsibilities Vivek works directly with C-suite executives to share best practices based on his two decades of expertise in financial services. He has personally driven strategic transformation initiatives by leveraging cognitive & advanced analytics at major financial institutions in the recent past. In particular he has an in-depth understanding of financial services use cases around customer centricity, risk & compliance (regtech) and payments. Vivek has played numerous roles directly related to the financial services industry over the last several years. Directly prior to his current role Vivek led the WW Financial Services Analytics team for IBM. In the years before that Vivek has held a number of leadership positions in financial services including managing the client executive relationship with a top-10 financial institution and heading a strategic consulting practice for financial services globally. He also setup up and grew a financial services sales & delivery practice at Microsoft in the past. He is recognized as an industry expert and invited to speak at a multitude of industry executive roundtables, technology conferences and universities to highlight real world financial services and big data use cases. Vivek is also regularly interviewed and published by industry journals and think tanks. Vivek is a recognized IBM management and sales leader with numerous awards and citations. He is an economics and management university graduate from the University of Mumbai and has a post graduate MBA degree from Henley Business School, UK. When not at IBM, Vivek is passionate about sports, travel and spending time with his family.
Asheesh is SVP of Product at the blockchain startup Ripple, which he first joined in 2013 to lead the development of their product suite. Asheesh is an industry expert on blockchain and is a frequent contributor, speaker, and advisor on blockchain and cryptocurrency. Asheesh started his career as an entrepreneur 15 years ago in Silicon Valley, where he founded a content management company that he later sold to Thomson-Reuters, becoming their VP of Global Technology in 2005. After leaving Thomson-Reuters in 2010, Asheesh advised and lead product design at a number of startups in Silicon Valley.
Angela Brown is President and Chief Executive Officer of Moneris. She is responsible for continuing to build Moneris’ leadership position in North America, strengthening its position in mobile payments, and expanding its strategic partnerships.
Ms. Brown is an experienced executive with more than 25 years in the payments industry. Prior to Moneris, Ms. Brown was Group Executive, Enterprise Development, Merchants & Acceptance, for MasterCard Worldwide. Ms. Brown started her payments career at the Canadian Imperial Bank of Commerce (CIBC), where she spent 13 years within the ATM, Cards and Payments divisions.
Currently, Ms. Brown serves on the Boards of Altus Group and ITAC (Information Technology Association of Canada), and was also recipient of the Electronic Transactions Association’s 2015 Distinguished Payments Professional award. Ms. Brown holds a Master’s degree in Business Administration from the Schulich School of Business at York University in Toronto, and the ICD.D designation, having completed the Directors Education Program from the Institute of Corporate Directors.
Danny Chazonoff has been the Chief Operating Officer of the Paysafe Group since the completion of the Optimal Payments Acquisition. Prior to the Acquisition, he held the position of Chief Technical Officer at the Montreal based group comprising OP Payments Inc. and its related companies (‘‘OP Payments’’) and was employed by that group since it was founded in 1996. Mr. Chazonoff provides leadership, management and direction in the areas of bank and partner relationships, product direction, technology and risk and operations. Mr. Chazonoff has also served as Vice President, MIS and Web Development at BCE Emergis, a subsidiary of Bell Canada, and as Director of Operations for AVS Technologies, a leading distributor of consumer electronics in Canada. Mr. Chazonoff brings a wealth of international payments expertise and IT experience to the Paysafe Group. Mr. Chazonoff holds a Bachelor of Commerce with a Major in Management Information Systems from McGill University (Montreal) and an MBA from the John Molson School of Business (Montreal).
Bruce Croxon made his mark as a digital pioneer by co-founding Lavalife and revolutionizing how people connect. Under his direction, he grew this early tech start-up into the marquee brand in online dating with over two million users. Partner, chairman and CEO, Croxon helped lead the company’s growth from four to 600 employees, and achieving revenue of just under $100 million. After its spectacular rise, he led the sale of the company for $180 million dollars. Since that time, Bruce has been active as both an investor and advisor in early stage companies in the technology and hospitality sectors, continuing to expand the reach of his entrepreneurial successes. As an ex Dragon on CBC’s Dragons’ Den, he adds a broad range of businesses and products to his portfolio that tap into his passion for digital media, health and marketing. Croxon currently helms Round13, a company dedicated to investment in growth stage digital Canadian companies. He currently co-hosts The Disruptors on BNN and CTV, a weekly show spotlighting Canadian business and believes our entrepreneurs can hold their own with anyone in the world.
Bank of Canada
Filipe Dinis is Chief Operating Officer at the Bank of Canada. As COO, he is responsible for overseeing the Bank’s strategic planning, corporate functions and operations including bank note production. Mr. Dinis has had a distinguished career in public service. Before joining the Bank, Mr. Dinis served in the federal Privy Council Office, where he was Assistant Secretary to the Cabinet and provided strategic advice and analysis to the Clerk of the Privy Council on Business Transformation and Public Service Renewal. He also served as Secretary to the Prime Minister’s Advisory Committee on the Public Service. Prior to that position, he was Chief Financial Officer and Assistant Commissioner at the Canada Revenue Agency. He also currently serves on the Board of Directors of the Children’s Hospital of Eastern Ontario. Mr. Dinis holds a Bachelor of Commerce from McGill University, and is a Chartered Professional Accountant. Mr. Dinis is also a recipient of the Queen’s Diamond Jubilee Medal.
Gerry Gaetz is President and CEO of Payments Canada. Since joining Payments Canada in 2013, he has been leading the transformation of the organization, including its enabling legislation, governance, internal capacity and business strategy, as well as the modernization of the Canadian payment system.
Prior to Payments Canada, Mr. Gaetz held a number of executive roles at the Bank of Canada, including Chief of Currency, where he was responsible for Canada's new polymer banknote series, Chief of Banking Operations, where he led the redevelopment of the core banking system, and Chief of Corporate Services.
Mr. Gaetz is a member of the International Council of Payment Association Chief Executives, a director of Fortress Paper, a publicly traded company, and a director of Landqart AG. He is a former member of the Banknote Ethics Initiative Accreditation Council. He also co-led the flagship leadership program at the Gestalt International Study Center in Massachusetts for three years. Mr. Gaetz holds an MBA from the University of Ottawa and is a Chartered Professional Accountant.
Keith Gilroy is the Director of Strategic Relationships – Canada, for SWIFT. Previously he was Head of Business Development – North America, responsible for managing sales, business development and client management across SWIFT’s banking, corporate and investment management clients. Keith brings over 15 years of sales and business development experience, most of which has been in the fintech space, focused on helping companies use technology to improve financial operations and optimize working capital. He holds his Certified Treasury Professional (CTP) designation from the Association of Finance Professionals (AFP). Keith earned a Master of Business Administration in Finance from Fairfield University and a Bachelor of Science in International Business from the University of Connecticut.
Toomas Hendrik Ilves served as President of Estonia from 2006 to 2016. In this post, he was key in driving the initiatives in e-government and cyber security for which the country has been acknowledged as a world-leader.
Educated in the United States, Ilves graduated from Columbia University in New York City in 1976 and received his Master’s degree in Psychology from the University of Pennsylvania in 1978. Toomas Hendrik Ilves was elected President of the Republic of Estonia in 2006, and was re-elected for a second term in office in 2011. In June 2017 – President Ilves was awarded the Reinhard Mohn Prize entitled, “Smart Country: Connected. Intelligent. Digital.” In recognition, Brigitte Mohn, a Member of the Executive Board of Bertelsmann Stiftung, said “Toomas Hendrik Ilves introduced digitalization to schools and classrooms ten years before the invention of the smartphone. He realized just how important the early adoption and acquisition of digital skills were before many others did.”
Bank of Canada
Scott Hendry was appointed Senior Special Director, Financial Technology (FinTech) in the Funds Management and Banking Department (FBD) in June 2016. In this role, he oversees the Bank’s efforts to monitor and research developments and implications of new technologies affecting the financial sector. He previously held the role of Director of Research for FBD and, before that, for the Financial Markets Department (FMD). His personal research has focused on electronic money, price discovery in the Canadian government bond market, and central bank communication. He has a PhD in Economics from the University of Western Ontario.
John is an accomplished senior executive and driver of innovative change. He is responsible for leading innovation and product development efforts for TMX Group, a crucial role for the organization as it continues to pursue technology-driven, client-focused solutions. He was recently appointed to the Fintech Advisory Committee (FAC) with the Ontario Securities Commission (OSC).
During his 20 year career in Canada’s capital markets, John has built a strong track record of success in spearheading the development and implementation of world class software solutions in trading, clearing and market data. His vast industry experience also includes positions in equities and derivatives trading along with technology leadership supporting foreign exchange trading, investment banking, global payments, prime brokerage and securities lending.
Stacey Madge has served as Country Manager and President for Visa Canada since April 28, 2017. In her role, she is responsible for leading the Canadian market for Visa. Previously, Ms. Madge was a Senior Vice President in the International Banking Group at Scotiabank, overseeing retail and small business across 30 Latin American and Caribbean markets.
Prior to her role at Scotiabank, Ms. Madge was a Partner at McKinsey & Company, where she was a leader in the areas of retail banking, mergers and acquisitions, and sales force effectiveness.
In her early career, she was an analyst for mergers and acquisitions for RBC Dominion Securities. Ms. Madge graduated from Queen’s University and holds an MBA from the University of Chicago Booth School of Business. She is based in Toronto.
Andrew McCormack is the Vice President, Payments and Technology at Payments Canada. He is responsible for operations of the core payment systems as well Payments Canada’s technology strategy and emergent technology agenda. Andrew has an MBA from the Ivey Business School and Bachelor of Computer Science from Carleton University. Andrew lives in Ottawa, Ontario, with his wife and three young children.
Accenture Global Banking Lead, USA
Alan McIntyre is Accenture's Senior Managing Director for the Global Banking industry and is based in Accenture’s New York office. He is responsible for Accenture’s overall vision and strategy in the banking sector, investment priorities, client offering development, and supporting network of alliance partners.
Alan has nearly 30 years’ experience as a banking consultant, and has worked with bank c-suites in North America, Europe and Asia, steering many bank-wide transformation programs, and advising on multiple new business launches.
Before joining Accenture in January 2016, Alan was Oliver Wyman's Managing Partner for North America.
Ms. Mercier is a professional director, and was Chair of the Ontario Teachers' Pension Plan Board from 2007 to 2014. Her career encompasses over 40 years of general management experience in the financial services, communications, integrated oil, and paper and forest products sectors. From 1995 to 2003, Ms. Mercier headed her own management consulting firm. Prior to that time, she was Senior Vice-President and CFO of Abitibi-Price Inc. Ms. Mercier currently serves on the boards of Teekay Shipping Corporation, Intact Financial Corporation, the Royal Conservatory of Music and the University Health Network. She holds an MBA from York University, and a Master's degree from the University of Alberta. In 2010, Ms. Mercier received an honorary LLD from York University and in 2011 was named as one of Canada's Top 25 Women of Influence. In 2012, she was named one of Canada's Top 100 Most Powerful Women and in 2013 was awarded an honorary LLD from Wilfrid Laurier University. She is a Fellow of the Institute of Corporate Directors of Canada.
Commissioner R.W. (Bob) Paulson served Canadians as the 23rd Commissioner of the Royal Canadian Mounted Police from his appointment on November 21, 2011 until his retirement on January 19, 2018. He joined the RCMP in 1986 spending the first 19 years of his 32 years of service in British Columbia, distinguishing himself in major crime and organized crime investigations. In 2005 he transferred to National Headquarters in Ottawa and to senior executive roles in national security; criminal intelligence; and, contract / aboriginal policing. He was promoted as Deputy Commissioner federal policing in 2010. As Commissioner, and with a strong focus on effective police operations, Paulson implemented an ambitious transformation agenda featuring a new RCMP Act with a modernized approach to discipline and accountability; a new labour management framework; and, a more centralized and responsive harassment and workplace conflict regime. Paulson led the settlement of a class action lawsuit by female employees and he provided a historic apology to those impacted by harassment. He was a strong advocate for the mental health and well-being of all RCMP employees.
As President and Chief Executive Officer of LoyaltyOne Co., Bryan leads a global set of enterprises organized by Alliance Data under the LoyaltyOne umbrella: The AIR MILES Reward Program in Canada, BrandLoyalty, Precima, and LoyaltyOne Global Solutions.
Joining the organization soon after its founding in 1992, Bryan moved through a series of progressively senior roles, becoming President of the AIR MILES business in 1999 and assuming his current position as President and CEO of LoyaltyOne, Co. in 2006.
A highly regarded expert on enterprise loyalty, retail marketing, coalition marketing and customer relationship management, Bryan has spoken at industry events around the globe, with his views on loyalty, data analytics and privacy widely quoted in national and international publications. The author of the bestselling book The Loyalty Leap: Turning Customer Information into Customer Intimacy as well as The Loyalty Leap for B2B, Bryan regularly contributes to the Forbes retail column, among others.
Bryan supports a number of community and charitable groups including the CHUM Christmas Wish foundation and Kids Help Phone. Bryan has an MBA and a BScH (Microbiology and Biochemistry) from Queen’s University.
Jan Pilbauer is Payments Canada’s Executive Director, Modernization and CIO. In this role, he leads the modernization of the Canadian core clearing and settlement payment infrastructure, including implementation of ISO 20022. He also sets the strategic direction for the information technology at Payments Canada.
Jan possesses strong business and technology executive-level experience in payment systems and the cash industry. He has served in increasingly senior leadership positions over the years, leading important projects for mission-critical and high availability systems in the central banking environment. Prior to joining Payments Canada in 2015, Jan was Director of the Central Bank Counterfeit Deterrence Group, an international collaboration of central banks under the auspice of the Bank for International Settlements.
Jan has 15 years of IT experience. He is actively involved in Payments Canada’s investigation of, and experiments with, blockchain technology and maintains strong ties with the fintech community in Canada.
Toronto Financial Services Alliance
Jennifer Reynolds is the President & CEO of the Toronto Financial Services Alliance (TFSA), a public-private partnership whose mission is to promote and develop Toronto’s financial services sector, and to establish its prominence as a leading global financial centre.
Jennifer’s 20 year career in the financial services industry has included senior roles in investment banking, venture capital, and global risk management. Prior to joining TFSA, Jennifer was the President & CEO of Women in Capital Markets (WCM), Canada’s largest industry association and advocacy group for women in the financial sector.
Jennifer is a Director on the Board of the Canada Development Investment Corporation ("CDEV"), Director on the Board of Women’s College Hospital Foundation, and is a former Member of the Ontario Venture Capital Fund Advisory Committee, former Chair of the Board of Advisors of the Microskills Business Incubator, and former Director on the Board of Studio 180, an independent, Toronto based theatre company. In 2015 and 2017, she was named a Women's Executive Network (WXN) Canada's Most Powerful Women: Top 100 Award Winner.
Jennifer is a graduate of the Harvard Business School Women's Leadership program, and she received her MBA from McGill University, as well as a Bachelor of Arts with a double major in Economics and Political Science from McGill University. Jennifer also holds the Institute of Corporate Directors Designation, ICD.D.
Ulku Rowe is the Technical Director of Financial Services in the Office of the CTO at Google Cloud.
Before joining Google, Ulku was a Managing Director at J.P. Morgan, where she was the Global Head and CTO of Credit Risk Technology. Prior to that, Ulku was a Managing Director at Bank of America Merrill Lynch, where she was the Global Head of Market Risk Technology. Earlier in her career, she held a variety of technology leadership positions at UBS building trading and analytics systems.
Throughout her career, she helped drive business transformation through technical innovation and leadership. Her focus has been building highly scalable, enterprise systems leveraging grid computing, quantitative analytics and big data technologies.
Ulku received her BS degree in Computer Engineering from Bosphorus University in Istanbul and her MS degree in Computer Science from University of Illinois at Urbana-Champaign.
She serves on the Board of Directors of the Fulbright Association.
As Group Head, Technology & Operations, RBC, Bruce Ross is responsible for the strategy and overall management of global technology and operations for RBC, which includes applications development, infrastructure and enterprise operations. In addition, as a member of Group Executive, he is one of nine executives responsible for setting the overall strategic direction of RBC. Bruce is a seasoned executive with more than 30 years of technology and business experience. Prior to joining RBC, he was the General Manager, Global Technology Services, North America at IBM. As a member of IBM's strategy team, he was responsible for business strategy in the emerging areas of cloud, mobility, social media and analytics. His prior roles included General Manager, Global Technology Services, Europe for IBM and General Manager and President, IBM Canada. Bruce's areas of responsibility have included providing thought leadership and services to global financial institutions. Bruce is active in a number of business and community organizations in Canada, serving as a Board Member for both the International Board of Advisors as well as the University of Western Ontario. He has also been a member of the Toronto & York Region United Way Campaign Cabinet since 2017. In recent years, he served as the Chair of the Ontario Brain Institute Liaison Council. He also sat on the Board of Directors of the Conference Board of Canada, and was a member of the Canadian Council of Chief Executives. Bruce is a professional engineer and a graduate of the University of Western Ontario. He is married with two children and lives in Toronto, Canada.
The constant in my diverse career has been organization and cultural transformation. As Vice President/Company Officer for then a Fortune 50 multi-media company, US West, I was responsible for the strategic planning process, CEO’s governance system, worldwide total quality initiative, and one of only seven direct reports to the Chairman.
After a brief but eventful stint at the LA Kings Hockey Club as VP of Business Operations, where I oversaw the development of Staples Center and its innovative premium seating strategy, I became the VP of Sales and then Chief Operating Officer at Multiple Zones (now Zones.com). As COO, I led the transformation of the company from a business-to- consumer to a business-to- business enterprise, recognizing the potential for dramatic growth in revenue and e-Commerce.
As CEO of Stellar One, I successfully took a privately held Internet protocol TV software company to market and then served as the President and CEO of Ryzex from 2004 to 2012. This privately held mobile technology services company was a leading value added re seller with employees and customers throughout North America and Europe.
From April of 2012 to December 2016, I was the Chief People Officer at ATB Financial, an Alberta owned financial services company with headquarters in Edmonton, Alberta. As of January 2017, I was asked to take on the role of Chief Evangelist, and currently help lead the company through on-going cultural and business transformation as ATB sets out to reach its goals of being widely recognized as Alberta’s leading financial institution, The Place to Work in Canada and a cult brand in the hearts of Albertans.
Outside of work, my abundant energy is devoted to a wonderful family (including three and hopefully even more grandchildren), personally advancing my personal leadership craft, and abundantly sharing any value I might bring to others. I am at my core a teacher, coach, facilitator and leader who gets stuff done.
Tata Consultancy Services
For over two decades, Chandra has been leading large Payments transformation programs, and advisory for global and regional Payments organizations and market infrastructures.
In his role, he advises clients on actionable strategies to adapt to the future of Payments, as well he looks to identify new business lines and growth opportunities. He also explores emerging technologies and enables CIOs and CXOs to proactively embrace change.
Chandra is active in industry standardization initiatives and chairs the Cards Working Group in the Banking Information Architecture Network (BIAN). In addition, he is an active contributor to both the Interactive Financial Exchange and TOGAF architecture forums.
Chandra has implemented real time Payments in Asia and Europe, as well as the Open Payments Regulations in Europe, where he engaged with large banks and Payment firms to address the requirements of compliance, and exploit investments over the long term.
Jessica Turner is Executive Vice President, Digital Payments and Labs for North America and Global Customer Engagement for Mastercard. In North America, Mrs. Turner leads the strategy, commercialization and product management of digital payments products, which includes; Masterpass, Mastercard Digital Enablement Service (MDES), Personal Payments and Labs. Additionally, she is responsible for Customer Digital Engagement with key issuers globally, leading a product development and engineering team to collaborate with the largest global issuers worldwide to advance payments.
Prior to her current role, Jessica led the Global Telco Digital Channels Team, where she managed the company’s partnership strategy with telecom companies. Her team was responsible for delivering digital solutions to achieve financial inclusion in emerging markets and enable convenient payment experiences in developed parts of the world.
Jessica joined Mastercard in 2006 and has held various positions in Global Products and Solutions and North America. She led partnerships with issuers and telcos, identifying new business opportunities that align with Mastercard’s strategic roadmap. Jessica’s roles of increasing responsibility supported large issuers, including Citi, Bank of America, Chase and Barclays.
Prior to Mastercard, Jessica supported marketing and analysis at Capital One and product development at Affinion Loyalty Group.
John is a Managing Director in Accenture’s Technology Consulting workforce, based in London. He is part of Accenture’s specialist security capability with over 20 years of consulting experience across multiple business and industry sectors. John has worked in many geographies around the world bringing an international perspective to his delivery teams and clients. John is currently leading several Blockchain engagements with top tier global organisations. John is Accenture’s Global Blockchain Technology Lead working with industry teams to develop the firm’s global Blockchain delivery capability. John specialises in capital markets, payments and financial services but also has many years of experience in other industries. John returned from a long term leave of absence where he was the CEO of a Blockchain start-up developing leading edge enterprise grade crypto-currency wallet solutions for exchanges, hedge funds, banks and HNW individuals. Prior to his leave, John was also the Europe Africa and Latin America lead for Accenture’s security strategy and risk services practice. The practice provides services in: payments security, fraud management, business continuity, data loss prevention and privacy, risk management, security strategy, and threat and vulnerability management. John holds a B.Comp.Sci. and M.Comp.Sci. degree specialising in cryptography and information security. John is a full (founding) member of the Institute of Information Security Professionals, IISP - M.Inst.ISP.
Vijay Anand leads Global Cards & Payments domain consulting practice at Infosys. His team focus on deepening Domain competency and build alliances to strengthen product professional services capabilities in Cards and payments space. He has over 21 years of experience in IT Cards & Payments industry and he brings in expertise across the cards and payments value chain and has been instrumental in managing large Cards and payment relationships in Infosys with leading financial institutions across the globe. In his role, Vijay frequently interacts with Senior Executives and Analysts in Cards and payments space and oversees Infosys engagements giving him a unique perspective of the industry needs and technology solutions. He is an active member of various global industry forums for Payments like US Fed reserve task force for Faster payments , US Fed reserve task force for Faster payments , Remittance coalition etc and has been involved in several industry initiatives. His clients are usually the leaders in their space or part of Global 2000 providing and consuming a range of payments services across geographies such as Issuing Banks, Acquiring Banks, Payment Schemes, Merchant and FI Processors, Retailers, Remittance Players, OEMs and Product players.
David Andrzejek came to Google from Google Cloud's acquisition of Apigee. David started Apigee's go-to-market efforts, and has spent the last ten years at Apigee helping companies with their API strategies. David currently leads go-to- market for Verticals and Ecosystems at Apigee.
As RBC's Vice-President of Merchant Solutions, Rasha Khayat Angel is responsible for developing and managing partnerships that deliver compelling value propositions to the Canadian market with the overall objective of enabling merchants to advance their strategic priorities.
Rasha has held progressively more senior roles during her 15 year career at RBC. Most recently, Rasha engineered and launched Linked Loyalty with Petro-Canada, an innovative new business model that allows Canadians to instantly save on fuel and earn more points across both loyalty programs when paying with any personal or business RBC credit or debit card.
Prior to this role, Rasha served as Head of Personal Banking where she launched innovative campaigns with the objective of winning the war for new client acquisition and launched Canada’s first end-to-end online account open application. She has also served as the National Operating Officer for Group Solutions where she defined and executed the strategy for Group Banking. In addition, Rasha has worked in Payments where she launched the SDM co-brand program, Interac Flash and Virtual Visa Debit.
Prior to joining RBC, Rasha worked at AMS Consulting as a Principal Consultant specializing in Customer Relationship Management solutions for the financial industry.
Rasha holds a Bachelor of Applied Science in Industrial Engineering from the University of Toronto.
Neville Arjani serves as Director, Research at Payments Canada. He and his team are responsible for delivering thought leadership, analysis and advice to support the strategic and operational priorities of the organization. His research interests include settlement risk management in clearing and settlement systems, intraday liquidity management, technology and payments, and the contribution of payments systems to broader economic and financial outcomes. Neville joined Payments Canada in 2014, following nearly 5 years in a research and policy capacity with the Office of the Superintendent of Financial Institutions (OSFI) and nearly 8 years in a similar capacity with the Bank of Canada.
Mark has over 17 years’ experience in corporate and investment banking, holding various senior positions within the legal functions of a number of European banks and investment firms. Prior to banking, he held several teaching and research posts at a number of leading UK universities and has published numerous academic papers in the legal and economics field.
Between 2010 and 2017, Mark was the Head of EU regulatory & advisory and the specialised global co-ordinator for regulatory advice at BNP Paribas, advising senior management and business on all aspects of global, EU and domestic regulatory change impacting the Bank’s business lines. Prior to 2010, he practised as a derivatives lawyer, specialising in complex cross-border regulatory structuring for institutional clients.
Mark has extensive knowledge of regulatory capital and liquidity issues and also has significant experience in payment systems, securities settlement and clearing systems (securities, OTC & listed derivatives). He advised BNP Paribas on the legal and regulatory aspects of its membership in CHAPS and CREST and was a member of the Bank’s CHAPS OpCo and the UK liquidity optimisation Steerco.
In his spare time, Mark reads continental philosophy and is a keen jazz percussionist.
CBC News Network
Peter Armstrong is the host of On the Money on CBC News Network.
Prior to that, Armstrong covered Sports for CBC News, was the host of World Report and was also a foreign correspondent for CBC Television and CBC Newsworld, based in Jerusalem. An award-winning journalist, he has covered three wars and reported in French and English from four continents. Armstrong has reported from the frontlines in Afghanistan, embedded with Canadian, U.S. and British Troops. He has covered the Israeli-Palestinian conflict, travelling throughout Israel, The West Bank and the Gaza Strip. He also reported live from Barack Obama's ancestral village in Kenya the night of the American presidential election in 2008.
Armstrong has worked in CBC locations across Canada, beginning in Quebec City with stops in Saint John, Toronto, Ottawa's Parliamentary Bureau and Vancouver. His coverage of news stories in Canada and the United States includes the SARS outbreak, three federal elections, and the Space Shuttle Columbia disaster.
Originally from Oakville, Ont., Armstrong is bilingual in French and English, and is now studying Arabic. He is a graduate of Acadia University in Nova Scotia and completed his journalism studies at l'Universite Laval in Quebec City.
Armstrong is married to Canadian journalist Piya Chattopadhyay.
Rob is a serial entrepreneur and loves thinking of new ways that technology can impact our everyday lives. He is the founder of J2Play, which created the world's first mobile multi-player SDK, social games platform and distribution network. J2Play received the first Facebook Fund Grant, and was acquired by Electronic Arts in 2009. He is also an investor and advisor to many local startups, including Bitmoji (Acquired by Snapchat) and a co-founder of Motek Mobile, one of Waterloo's first development shops.
Tricia Balfe is Head of Services at XMLdation, leading provider of SaaS solutions for end to end ISO 20022 and payments file testing. Tricia has extensive experience working with banks on their journey towards adoption of ISO 20022 and Open Bank APIs.
Ernst and Young LLP
Robert is a proven strategic business leader with 18 years of experience in the financial and technology services industry. During his career, Robert has worked at several major banks and credit card networks and has helped to launch business strategies and products both in Canada and around the world. He has consulted with hundreds of small businesses, large market organizations and enterprise companies on topics ranging from simple payment optimization strategies to account reconciliation and payment process re-engineering plans. As Chief Revenue Officer and Co-Founder of WayPay, he is responsible for the development of key partner strategies, go-to-market and growth plans, and a positive customer sales and acquisition experience.
Gwen is a security consultant and CEO of Tillet Consulting. Gwen's career spans over 30 years, and includes Bell Northern Networks, Nortel, the Canadian Federal Government and Payments Canada. Gwen is an advisory board member to the Cyber Security programs at Northern-Eastern University & University of Toronto and Algonquin College. In addition, Gwen is on the advisory board of the Quantum Safe Canada and a board member of SERENE-RISC. Gwen hold the C|CISO accreditation, and has an Honours Bachelor of Computer Science from Carleton University. She has been recognized for technical leadership. Gwen's career began as a member of scientific staff at Bell Northern Research, focused on finding new opportunities in multi-media broadband applications, in light of BNR's digital switch product line. From there, Gwen moved into software design and software release management of the voice recognition applications at Nortel Networks. In 2002, Gwen moved to the Public Sector, at the Communications Security Establishment to lead teams within the Chief Information Security Office, responsible for the daily running of corporate infrastructure. Armed with design, development and operations, Gwen was selected for the Leader Development Program, and interned with the Canadian Cyber Security Strategy Secretariat in 2006, to establish Canada’s first Cyber Security National Strategy. In 2009, Gwen became the inaugural liaison officer for CSE in Australia and New Zealand, and after returning to Canada in 2013, Gwen led the Canadian Computer Incident Response Team (CCIRC) at Public Safety. In 2016, Gwen left the Public Service to become the inaugural Chief Information Security Officer of Payments Canada. In January 2018, Gwen stood up TIllet Consulting, and became a member of various cyber boards.
Greg Bennett’s vision is to reimagine the world’s most challenging industries. He is the former Director of Transformation at Imaginea Energy (now Imaginea.ai), a $350mm Oil and Gas startup where he was an architect of Clean Hydrocarbon, a vision for the future of energy that has been adopted by Canada’s Energy leaders. Greg has led world-first Cloud, ML, IoT and Blockchain projects in partnership with companies like Google and Citrix. He is an avid ecosystem developer, founding and contributing to open tech communities like, Atmosphere, GDG Cloud Calgary, and the Alberta Blockchain Consortium.
Suresh is a former venture capitalist and engineer in the gaming space. He has been involved with a wide range of early stage startups such as Locationary (acquired by Apple), J2Play (acquired by Electronic Arts), Bumptop (acquired by Google) and many more. He is also one of the founding members of Extreme Startups (Now Highline.vc), Canada's top startup accelerator program. He is a former game developer at Ubisoft, a Comp Sci and Math grad, and also holds an MBA from McGill University.
Wilko Bolt is a Senior Economist in the Economics and Research department at De Nederlandsche Bank in Amsterdam and Professor of Payment Systems at the Vrije Universiteit in Amsterdam. His current research focuses on the payment economics, virtual currencies, two-sided markets theory and antitrust implications. He has published in journals such as American Economic Review, European Economic Review, Economic Theory, International Journal of Industrial Organization, and International Journal of Central Banking. His book ‘Credible Threats in Negotiations: A Game-theoretic Approach’, written jointly with Harold Houba, was published by Kluwer Academic Publishers in 2002. Bolt was awarded the Hennipman Prize by the Dutch Royal Economic Association in 2007 for his research.
Yorkdale Shopping Centre & Square One
Passionate about tourism, hospitality, travel and retail, Lesley Boughen’s professional experience specializes in driving the fashion-savvy traveler to key shopping destinations in Canada. As the inaugural Tourism Manager for Yorkdale Shopping Centre, Lesley has curated a targeted tourism program for Canada’s premier fashion and lifestyle centre to attract both international and domestic visitors. Lesley joined Yorkdale in March 2013, and has 18 years of experience in the field of tourism and hospitality. She previously held the position of Tourism Manager at Vaughan Mills, following her eight-year tenure with VisitBritain, where she promoted tourism through roles in information services, travel trade and business development. Most recently, her role has expanded to support the tourism strategy at Square One in Mississauga. Lesley has also been a part-time faculty member at Seneca College in the School of Hospitality & Tourism.
With 25 years in payments and digital banking, Mike helps develop payment strategies for FIs, networks and processors across North America. In addition to work for Payments Canada, Northcard’s assignments have included:
- Leading a mobile payments initiative and several strategy engagements for Canada’s largest credit unions;
- Engagements for Visa USA on consumer credit products and chip roll-out; and
- Developing new products for Rogers and Moneris.
Prior to Northcard, Mike led Visa Canada’s product team through the IPO period, directing the launch of new products including Chip & PIN, Visa PayWave, Visa Debit, the prepaid category and Digital Wallet trials.
Department of Finance, Canada
FinTech Growth Syndicate
Sue Britton is CEO and Co-Founder of a 2-year-old company called FinTech Growth Syndicate (FGS) that she started after a 25 year corporate career. FGS is as a business accelerator that provides Fuel to start-ups to accelerate their sales, partnering and marketing strategies; and helps to Amplify innovation programs for Financial Institutions making innovation work inside and outside the organization. Sue has spent her career in Financial Technology and Financial Services. Prior to starting FGS, Sue was Head of Global Innovation for Finastra, leading innovation for the organization across their 8000 banking clients. Sue is a thought leader and community builder, speaks at numerous events, and holds many volunteer advisory roles in the FinTech community to help drive Global awareness and collaboration in Canada around innovation in FinTech.
Royal Bank of Canada
As Head, Enterprise Payments, Ms. Burke is responsible for leading RBC’s enterprise payments strategy and council, covering the spectrum of wholesale to business to retail payments, as well as for RBC’s payment modernization program. Ms. Burke is dedicated to serving the payments ecosystem through her on-going participation and leadership in the industry. An active speaker and panelist, Ms. Burke was named Women in Payments’ Distinguished Payments Professional 2016.
Ms. Burke currently serves on the Payments Canada board and is a current Director of Rise, a charitable board. Past board service includes several national and international boards and member groups including CPA board, Payments Canada MAC (past chair), Interac, Acxsys, CertaPay, and Mondex.
Ms. Burke joined RBC in 1985 and has occupied a wide range of positions, from product management to marketing and sales, and operations. Her career has focused both on payments and digital banking as well as business banking.
She holds a Master’s degree in Business Administration from McGill University and has obtained the Chartered Director (C.Dir.) designation from The Directors College (a joint venture between McMaster University and The Conference Board of Canada).
Anne is Vice-President, Policy, Research, Legal and General Counsel. She is responsible for leadership of the organization’s research, policy, legal, corporate secretariat and compliance services, and for advising the Board of Directors and its committees. Before joining Payments Canada in June 2015, Anne held a senior executive position at a Canadian life insurance company, where she held positions of progressive responsibility, including the legal, compliance, communications, and human resources teams. Anne’s areas of focus are policy development and the strategic management of legal and regulatory risks. She speaks frequently on payments law and compliance issues. Anne received her LL.B from Queen's University Faculty of Law in 1995 and was called to the Ontario Bar in 1997. She is currently a member of the Board of Directors of Volunteer Ottawa and the YMCA-YWCA National Capital Region. She is active in the Canadian Bar Association, and is a mentor with the Canadian Corporate Counsel Association.
Jason Caine is the National Manager of Oxford Properties’ Prepaid & Guest Experience Programs. Since joining Oxford in 2010, he has been responsible for the change of Oxfords Gift Card program from certificates to cards, launched a first to market American Express Mall gift card program, nationalized Oxfords guest experience platforms, and expanded from 5 to 11 shopping centres in 6 major Canadian cities.
Prior to joining Oxford, Jason has consulted for several companies across the world in the area of Business Risk Services & Bill 198/SOX compliance. Some of the companies include Tim Hortons, John Hancock, Nortel, Castle Brands, and Oxford Properties Group.
Jason is a gradutate of the University of Toronto, and hold the designation of Certified Internal Auditor. He recently received recognition by American Express when he won Best in Class 2017 for his work on Oxfords extremely successful mall gift card program.
Charles Carmakal is a Vice President with FireEye’s Mandiant Consulting organization. Mr. Carmakal is one of the company’s leading incident response experts. He oversees a team that has helped over a thousand organizations respond to complex security breaches orchestrated by foreign governments, organized criminals, and political hacktivists. Mr. Carmakal has 18 years of experience helping organizations become more resilient to cyber attacks.
Mr. Carmakal has significant experience helping Fortune 500 organizations build and enhance security programs to combat advanced attacks. He frequently provides strategic security guidance to executive leadership and boards of directors.
Mr. Carmakal has conducted television and print interviews by media organizations including 60 Minutes, CNBC, Wall Street Journal, Reuters, Bloomberg, New York Times, Washington Post, NBC News, and Fox Business.
Prior to joining Mandiant, Mr. Carmakal served in various leadership roles within PwC in the US and Australia. He received Bachelor’s and Master’s degrees in Decision and Information Sciences from the University of Florida.
Bob is the CEO of Chakra Advisors. In this capacity, he advises senior leaders at financial institutions, central banks, and FinTech companies about competitive, technological and regulatory forces shaping the payment system. In addition, he manages the Incumbents and Disruptors Blog focusing on the financial services industry. Prior to his current role, Bob was the Chief Economist at the Clearing House (TCH) where he oversaw all quantitative studies for TCH members. Before joining TCH, Bob was an economist at the Chicago and Dallas Federal Reserve Banks focusing on payment systems. Before joining the Fed, he worked at KPMG as an international economist. He has published over 40 articles in academic and industry journals and frequently speaks at industry and academic conferences. He has also been a visiting scholar or subject matter expert at the Bank of England, the Bank of Mexico, De Nederlandsche Bank (Dutch central bank), and the International Monetary Fund. Bob received his Ph.D. in economics from Brown University.
Soumak leads Deloitte’s payments and blockchain team in Canada. He is focused on assisting clients drive business value through new disruptive products, services and partnerships leveraging his deep expertise at the intersection of innovation, business and technology from strategy to execution.
As the leader of Deloitte’s Canadian blockchain team, Soumak assists clients across industries understand and apply distributed ledger technology concepts to their business models, technology infrastructure and operating processes. He has deep experience leading executive sessions and has led multiple blockchain based projects, strategy to technology prototyping, in specific financial services verticals like trade finance & payments, globally and in Canada. He co-leads Deloitte’s “Disruptive Innovation in Financial Services” project team with the World Economic Forum (WEF) and is a published author and speaker on the topic of Blockchain.
Jay Cherrie is an Executive Advisor at Appian Corporation (APPN). In this role, Jay works with senior leaders to meet today’s challenge of digital transformation using the Appian Low-Code Platform. Jay formerly served as Chief Technology Officer at First Republic Bank. In addition to enterprise applications, Jay was responsible for the engineering and data center deployments, governance and interaction of multiple development partners (including offshore) as well as overall enterprise architecture. Before First Republic Bank, Jay accumulated over 35 years of experience in Information Technology with firms such as Bank of America and Charles Schwab.
Cyrielle offers a wealth of retail and commercial financial services research knowledge and deep research experience across both quantitative and qualitative research. She has had an extensive international career in research and consultancy, working for agencies such as OMD and AMRB (Dubai), Millward Brown (Colombia), CoreData (Australia and the Philippines) and Euro RSCG (France), and now, with RFi Group, North & South America. Within these roles she has consistently conducted successful multi-country research projects across industries. Cyrielle joined RFi Group in March 2015 as Head of Client Insights, ANZ, before relocating to the Toronto office as the General Manager for North & South America. Prior to joining RFi Group Cyrielle was Senior Group Strategy Analyst for Australia’s largest insurance group, IAG. Cyrielle has two BBAs in International Business (Helia & Rouen Business School), and a Master's Degree, MSc International Marketing & Communication Management (ESC Toulouse). Cyrielle is an experienced speaker all around the world, with previous engagements listed below: • The Payments Canada Summit 2017, Toronto • The CPPO Symposium 2017, Toronto • The Insurance Analytics Canada Summit, Toronto • The Banking Growth Forum 2016, San Francisco • Women in Payments 2016, Washington & Toronto • Global Commercial Cards & Payments Summit 2016, New York City • The Middle Market Commercial Cards & Payments Summit 2016, Chicago • The Australian SME Banking Forum 2015, Sydney
Kim Cianci is a Strategic Partner Manager in Payments within Google’s Emerging Business Development organization. She manages global Network and Issuer relationships with a focus on the US and Canada. Responsible for scale and growth, Kim has developed processes to enable more than 1,000 banks In Google Pay, working with partners such as Interac, Visa and Mastercard.
Since joining Google in 2005, Kim has held a variety of roles spanning Learning and Development, global vendor program management, and advertising, training employees across regions and setting up vendor sites in the US and APAC.
Laurence is founder and CEO of nanoPay Corporation. Prior to starting nanoPay, Laurence was an independent management consultant with a focus on high tech and telecommunications. Most of his work is with private equity, equity analysts and wireless new entrants. Previously, Laurence worked with WIND Canada and was Vice President of Wireless at Shaw Communications Inc. He was also Chief Operating Officer of Bell Mobility and Bell Distribution Inc., a Bell Canada Officer and Director of Bell Mobility, Bell Distribution Inc., and DownEast.
As the Executive Vice President of PRESTO, Annalise Czerny is focused on connecting communities and unifying Ontario’s fare systems through the PRESTO fare card system. Annalise oversees the many projects and programs that help enhance the PRESTO system, and is focused on increasing access to travel for everyone – students, seniors, low-income families, visitors, local travellers and regional travellers. PRESTO is currently available across 11 transit agencies in the Greater Toronto and Hamilton Area (GTHA) and Ottawa, and offers customers the lowest fare prices, pay as you go or period (monthly) passes, loyalty program discounts, and co-fare discounts with GO Transit. Annalise has been part of the PRESTO team since 2013, where she has worked with senior Metrolinx and Provincial stakeholders to build the PRESTO strategy group and program, codify the organization’s mandate, create the first business strategy, and articulate a vision for PRESTO’s transition from a project focus to a governor of the PRESTO payments scheme. Annalise became the Director of the PRESTO Payment Scheme Management Group in 2017 and is now the Executive Vice President. Prior to coming to Metrolinx to work within the PRESTO group, Annalise worked in strategy consulting for the Monitor Group in the United Kingdom before making the move back to Canada. Annalise has an Engineering Degree from the University of Guelph, a Masters in Energy and Material Sciences from the Université du Québec à Trois-Rivières, and an MBA from the London Business School.
Pierre Côté is the Manager, People Team (HR) at Payments Canada. With combined background of over 20 years in operations and human resources, working in private, public and crown corporations, he is responsible for providing overall managerial direction and guidance to the People team which is focused on promoting a strong employee-oriented culture and to foster collaboration with business leaders in achieving their objectives. Pierre holds a Bachelor degree in Commerce and is a Certified Human Resources Professional (CHRP).
CLS Bank International
Kerry Denerstein is a Regulatory Affairs Specialist at CLS Bank International, where she manages CLS’s relationship with the Federal Reserve, as well as the 23 central banks that comprise the CLS Oversight Committee. She is also responsible for monitoring, analyzing, and engaging with authorities on relevant regulatory and legislative developments, including those related to financial market infrastructures, cybersecurity, and emerging technologies such as blockchain and DLT. Kerry represents CLS on a number of industry bodies, including the Post-Trade Distributed Ledger (PTDL) Group. Prior to joining CLS, Kerry worked at Barclays Bank PLC in the Investment Bank Chief Controls Office, and was a corporate attorney at Baker Botts LLP. She received a bachelor’s degree in political science from the University of Michigan and a juris doctorate from Brooklyn Law School.
Sun Life Financial
Fay Deevy is Assistant Vice President, Treasury for Sun Life Financial. In this role she develops and leads treasury strategies to optimize enterprise-wide corporate liquidity. Her teams also manage credit, bank relationship management, cash and treasury operations.
Ms. Deevy joined Sun Life in February 2008. She was previously Director, Global Transaction Banking with Scotiabank. She has held progressively senior treasury positions in various industries earning broad experience in global treasury operations – both enterprise and supplier-side. She is a well-known and highly regarded thought leader, subject matter expert and industry speaker in global treasury strategy and treasury operations automation.
Ms. Deevy holds a MBA from University Fredericton in Global Leadership, a BBA degree from Wilfrid Laurier University. She is a Certified Management Accountant (CPA, CMA), Certified Treasury Professional (CTP) and holds a certificate in International Cash Management (Cert. ICM).
As the VP and Managing Director for FICO Canada, I lead the team responsible for growing FICO’s Canadian market share and strengthening relationships with FICO’s clients. We work with existing and potential clients to help them leverage FICO’s technologies and solutions, which utilize innovative analytic applications to provide a competitive advantage and enable better decision-making. FICO works closely with a range of Canadian clients, from the major banks to insurers to leading retailers, helping them gain an analytic advantage over their competitors.
As the North American Insurance Practice Lead for Insurance, I am responsible for strategic business development and growing FICO’s footprint in North America’s insurance sector. In particular, expanding FICO’s cloud-based decision management and analytics offerings to the insurance industry. FICO’s expertise in analytics software and specifically with artificial intelligence (AI) and machine learning, will enable insurance organizations to help settle claims and mitigate fraud, communicate with policyholders and underwrite risk.
CIBC Capital Markets
Jimmy Dinh is a business strategy & corporate development executive leading financial services innovation at CIBC Capital Markets – the wholesale and investment banking arm of the Canadian Imperial Bank of Commerce. In this capacity, Jimmy is building and leading a team to envision, design, build and manage the P&L for a new breed of Capital Markets products focused on: FX, Payments, Money Movement and "The Future Of Money". The Alternate Solutions Group is accountable to drive profitable growth for CIBC's Wholesale bank by getting to market new products that converge Capital Markets assets & platforms, massively scaled out digital distribution channels and payments technology innovation.
Jimmy brings over 16 years of corporate strategy, product management and strategic business development experience within the intersecting ecosystems of mobile, digital commerce, emerging payments, and banking innovation.
Prior to his current role, Jimmy has served in multiple senior leadership roles within dynamic organizations focused on emerging commerce and payments innovation. As Loblaw’s (PC Bank) Head of Mobile Payments & Digital Commerce Strategy, he was accountable for and led the strategic development, incubation and commercialization of device-based payments and commerce innovation initiatives for Canada’s largest retailer. As CIBC’s (Retail & Business Banking) Senior Director – Digital Banking Strategy & Innovation, he led business unit strategy development and overall P&L ownership of all customer facing Mobile and innovation properties for the retail bank including: Mobile Banking, Mobile Brokerage, and Mobile Payments. At MasterCard Inc., Jimmy led product strategy and strategic partnership development in Canada focused on NFC, P2P and online payments as the network’s Director of Mobile Payments & E-Commerce. Jimmy has also been extensively involved in developing Mobile Money solutions with mobile network operators in emerging and un-banked markets globally.
Jimmy received a Bachelor's degree (B.Eng) in Computer Engineering from Concordia University in Montreal, Canada. He is also a graduate of the Richard Ivey School of Business – University of Western Ontario, where he received a Master’s of Business Administration (MBA).
Milos has over 25 years of experience in senior technology roles having developed and launched innovative, commercially successful and award winning digital payments solutions based on mobile and chip card technologies. Winner of the TD Bank Group's "2017 Inventor Of The Year" Award. Milos holds a Master’s degree in Electrical Engineering with major in Computer Science from the University of Belgrade. Opinions are his own, not of his employers.
As Chief Operating Officer at Payments Canada, Justin Ferrabee is responsible for information and payment technology, corporate functions - including security and human resources - as well as market strategy and industry engagement.
Justin is an accomplished senior leader with more than 20 years of executive experience growing and transforming organizations, from complex global businesses to advanced public sector entities. Justin’s transformational change expertise has been a critical part of the evolution of the Payments Canada organization and continues to shape the transformation taking place in the payments ecosystem through Payments Canada’s Modernization program.
Chris Ford is the Managing Partner of Capco Canada. He also leads Capco’s technology practice, specializing in large program management and technology delivery.
With more than 15 years of experience, Chris has led a multitude of engagements including architecture, business delivery, development, functional and non-functional and infrastructure workstreams. His engagement experience spans across customer-facing online channels, business process management (BPM), content management, payments, and paper-based item processing for financial services.
Chris is a recognized thought leader in his field and has published articles on non-functional testing with emphasis on the performance and operability domains.
Prior to joining Capco, Chris worked as an independent technology consultant, and as a senior consultant at Deloitte Consulting. He holds a Bachelor's Degree in Systems Design Engineering with an option in Cognitive Sciences from the University of Waterloo.
Royal Bank of Canada
Lisa Ford has been dedicated to business product development for Royal Bank of Canada for over a decade. Since joining the bank in 2004, she has helped to launch new and innovative products for business clients in the areas of deposits, cash management, digital channels, foreign exchange, and payments. Recently, Lisa has been appointed as the senior legal advisor for payments, as part of the RBC Law Group’s Digital, Payments and Cards team. In this new role, she is responsible for enterprise-wide initiatives related to Payments Canada’s Modernization and the use of other networks and new technologies for global payments.
Viktoria Galociova is an Economist at Payments Canada.
Her recent work includes research on Canadian and international payment industry trends and international retail payment system research. Viktoria has recently published the “Canadian Payment Methods and Trends” reports in 2016 and 2017. Prior to joining Payments Canada, Viktoria conducted research relating to the economic impacts of oil prices, returns to higher education, the impact of socioeconomic factors on labour market outcomes and the impact of oil prices on housing markets.
Viktoria holds a Master’s Degree in Financial Economics and a Bachelor’s Degree in Economics and Business from Carleton University.
The Clearing House Payments Company, LLC
Ms. Gimbert serves as in-house counsel to The Clearing House supporting its payment businesses. In this role she provides primary legal support to CHIPS, a high value funds transfer system. She has also been closely involved with the development of the company’s Real Time Payment System. Ms. Gimbert is also responsible for following policy, regulatory, legislative and litigation developments in the payments, sanctions, and AML space and engaging with regulators and industry participants to advance the interests of The Clearing House’s payments company and its owner banks. Prior to joining The Clearing House Ms. Gimbert was counsel to the Federal Reserve Bank of Atlanta. She received both her B.A. and J.D. degrees from the University of North Carolina at Chapel Hill.
Ms. Adriana Gliga-Belavic is a Director in the PwC CyberSecurity & Privacy practice in the GTA and leads the Payment Card Industry (PCI) and payments security practice in Canada. She has over eighteen years of consulting experience in the areas of Cybersecurity, privacy, PCI and payments security in Canada the US and internationally.
Adriana works with both public and private clients to help them understand their treats and risks and build innovative strategies to strengthen customer information security and privacy while enabling business results.
She is a frequent speaker at security and privacy conferences and is actively involved with security and privacy forums in the development of cybersecurity and privacy though leadership.
Merrco Payments Inc.
Fern Glowinsky joined Merrco as CEO in March 2018 following its acquisition of Payfirma Corporation. From 2001 to 2016 Ms. Glowinsky was a senior executive at Moneris, one of North America's largest payment processors. As COO, Ms. Glowinsky was responsible for enterprise operations ranging from customer experience to business transformation. In 2016 Ms. Glowinsky joined Cliffside Capital as CEO and Director, driving investments in the emerging alternative lending sector. Ms. Glowinsky is a graduate of the joint MBA/JD program at Schulich School of Business and Osgoode Hall Law School and holds the ICD.D designation.
Centre for Addiction and Mental Health
Dr. Goldbloom was born in Montreal and raised in Quebec and Nova Scotia. He completed an honours degree, majoring in Government, at Harvard University and then attended the University of Oxford as a Rhodes Scholar where he obtained an M.A. in Physiological Sciences. He trained in medicine and psychiatry at McGill University and is a Professor of Psychiatry at the University of Toronto. Dr. Goldbloom's activities have been recognized and awarded by his peers and students. He has authored numerous scientific articles and book chapters and has provided talks and lectures to student, professional and public audiences. He is the editor of two textbooks in psychiatry and co-author with Dr. Pier Bryden of the best-selling book “How Can I Help? A Week in My Life as a Psychiatrist”. He maintains an active clinical and teaching role at the Centre for Addiction and Mental Health where he serves as Senior Medical Advisor. He served as Vice-Chair and then Chair of the Board of the Mental Health Commission of Canada from 2007 to 2015. He is a member of the Boards of the Graham Boeckh Foundation, Jack.org, and the CAMH Foundation. In addition to his professional activities, Dr. Goldbloom is a member of the Board of Directors of the Royal Conservatory of Music and a past Chair of the Board of Governors of the Stratford Shakespeare Festival of Canada. He is an Officer of the Order of Canada.
Sarah leads Scotiabank’s business payment and receivable product team. In this role, Sarah is
accountable for driving growth, enhancing operational efficiencies and creating a seamless customer
experience for all business customers including small business, commercial and corporate.
Sarah began her career as a Financial Advisor in 1998 and since has held progressively more senior roles
in Branch Customer Experience, Mobile Banking and Global Transactional Banking. As an advocate for
the customer, Sarah has spent her career focusing on simplifying processes, communication and
products to increase customer value.
Sarah has a Bachelor of Science from McMaster University and an MBA from Dalhousie.
Donald Gradwell has more than two decades of experience in some of the world’s leading banks, multi-national corporations and a top-5 consulting house, his present treasury re-organization has encompassed a complete overhaul of the global treasury operations for Hilton.
His compelling insight into the complexities of treasury operations is as a result of, his diverse international experience in every discipline of global treasury management (both bank and corporate), combined with treasury software development and implementation and C-level operational experience.
Donald’s holds degrees in Accounting, Banking and an MBA from Gordon Institute of Business Science, where majored in Corporate Finance and published a thesis on Treasury Management.
His professional goal is to achieve treasury operational efficiency through the harmonization of business policies and procedures through the use of treasury systems and other enabling technologies.
Donald is married with 4 children and currently lives in Maryland, in the USA.
Katie Greenberg is Vice-President, Digital Products & Retail Payments at Scotiabank, and is responsible for developing seamless digital product and customer experience strategies, as well as driving the bank’s retail payments strategy. As an advocate for the customer, Katie brings together her passion for developing leading digital experiences with her deep knowledge of the payments space to build unique offerings for Scotiabank’s customers, and help drive the bank’s long term strategy on payments – including Payments Modernization. Prior to joining Scotiabank, Katie was head of operations and CFO at Goldmoney Inc., a publicly traded Fintech that operates a global gold-based payments ecosystem. Katie was an integral part of the founding team, and managed new product development, strategic growth initiatives, and day to day operations. Katie has a Bachelor of Commerce from Queen’s University, and is a Chartered professional Accountant.
Jeff Guthrie is the Chief Sales and Marketing Officer for Moneris. Jeff is responsible for Canadian revenues and partner relationships. Jeff joined Moneris in December 2000 and has 19 years of experience in the electronic payments industry, and over 40 years of experience in financial services. Prior to Moneris, Jeff was vice-president, Operations for RBC Royal Bank, Card Services. Jeff is currently a member of the MasterCard Canadian Advisory Board, and has served on both the Visa, Canada and Discover, North American advisory boards.
Tate is an economics graduate from the University of Victoria, Canada, and City University of Hong Kong. Between the ages of 16 and 23, Tate originated more than $250,000 in loans through sourced leads on Kjiji and Craigslist while maintaining a default rate of 1%. Currently, Tate is President and Founder at ZayZoon, a technology company giving more than 350,000 employees the opportunity to access their paycheck on-demand.
IBM Global Business Services
Andrew Higgins is the Payments Leader with IBM Canada’s Financial Services Practice. With over 30 years of experience in Information Technology, Andrew is focused on the end-to-end delivery of large, complex technology transformation programs across multiple industries including Financial Services, Manufacturing, Retail and the Public Sector.
He’s also been leading Payments modernization efforts in Canada for the last 7 years which include transformations from paper to image based cheque processing and payment infrastructure modernizations with ISO 20022. In his role as Payments Leader, he is driving Payments initiatives for clients in Canada and across the world and leads a global pool of payments subject matter experts and delivery resources.
Deutsche Bank Trust Company Americas
Sebastian Hindelang is a Senior Product Manager in the Digital Client Connectivity Products division of Deutsche Bank´s Global Transaction Banking (GTB) in New York. He is responsible for cash management and trade finance integration solutions with a focus on global payment formats, bank communications and cooperation with relevant TMS/ERP vendors. During Sebastian's 18 years with Deutsche Bank he has held several positions in both Frankfurt and New York, including managing the preparations for ISO20022 for the SEPA migration in Europe. Sebastian holds an MBA from the FOM Hochschule für Oekonomie & Management and a Bachelor's from the Frankfurt School of Finance and Management.
Bank of America Merrill Lynch
As Product Head of USDC, Jennifer Holme leads a pan regional team responsible for the end to end management of the USDC product including risk, regulation, new development as well as supporting key stakeholders including sales, compliance, operations, service and risk. She and her team manage the overall growth and strategy as well as innovation. Jennifer joined Bank of America in 2014 and has held roles at other large US institutions including head of global receivables, network management and risk.
Bank of Canada
Kim P. Huynh is a Senior Researcher Adviser in the Currency Department at the Bank of Canada. His research interests include industry dynamics, the economics of payments, and financial innovation. He holds a Ph.D. from Queen’s University at Kingston.
TD Bank Group
Christine Hunter is VP, Payments Strategy and Modernization at TD Bank Group (TDBG). She is currently responsible for Payments Strategy and Modernization at the bank, where she drives the payments roadmap across Corporate, Business Banking and Personal Banking segments. She serves as the Co-chair of Canadian Industry Modernization, and is credited with establishing the Next Generation Payments Platform at TD. Christine started her career at Canada Trust 20 years ago, in a data scientist role for the Retail Bank, given her MSc in Statistics. She has a breadth of experience in Banking having held senior roles in Risk Management and Business leadership in Retail & Auto Lending and Credit Cards. One of her most exciting career accomplishments to date was the acquisition and launch of the TD Aeroplan business. Christine is proud mother of 3 crazy kids!
Robert has over 20 years of experience delivering technology solutions and digital strategy to a variety of firms. He is a skilled executive business leader who works collaboratively with clients, colleagues and partners to deliver progressive, multi-disciplinary solutions to business problems. Over his career, Robert has worked as a project manager, sales & marketing professional, strategy consultant and technologist.
Robert is responsible for managing Payment Source's Payment Services line of business including P&L, business development, implementation, and service levels. Payment Services includes the award-winning Loadhub in-person payment platform and PaySimply.ca, an online government payment portal. Prior to his position with Payment Source, Robert was Director, Client Services for Architech, a professional services technology firm where he was accountable for Client Delight, Project Alignment and Delivered Revenue from all existing clients.
Federal Reserve Bank of New York
Ken Isaacson is Senior Vice President and Wholesale Product Manager at the Federal Reserve Bank of New York. Ken has management responsibility for the Fedwire Funds, Fedwire Securities and National Settlement Services on behalf of the Federal Reserve System. Ken previously served as the Federal Reserve’s Faster Payments Strategist, where he led the Federal Reserve’s Faster Payment Task Force effort to develop and approve effectiveness criteria for faster payment solutions in the United States. Ken also was the Chair of the Future Payments Team, responsible for research and analysis in support of the Federal Reserve Banks’ initiative to improve the payments system in the United States. Ken was the lead author for the Federal Reserve’s Strategies to Improve the U.S. Payment System paper published in 2015.
Mr. Isaacson has more than 20 years of payments, liquidity and bank supervisory experience at the Federal Reserve Bank of New York, is a frequent speaker at industry conferences, and leads or participates on numerous industry committees related to high value payment systems and Fedwire services.
Mr. Isaacson holds an A.B. degree from Washington University in St. Louis, and an M.B.A. degree from Columbia University.
Nadia Ivanova is Treasury Manager at SNC-Lavalin, a global fully integrated professional services and project management company and a major player in the ownership of infrastructure, based in Montreal, Canada. Nadia is responsible for the global banking structures and treasury transactions, including payments and is involved in various treasury activities and company-wide projects.
Nadia has over 15 years of experience in Corporate treasury with SNC-Lavalin, Transcontinental and Bombardier and in treasury operations and international transactions with BNP-Paribas.
Nadia holds MBA from HEC Montreal, CTP(CD) certification and Graduate degrees in Finance and in Management Information Systems from UNWE, Sofia.
Nadia is a member of the Board of AFP Montreal.
World Wide Web Consortium (W3C)
Ian Jacobs has helped lead the Web to its full potential at the World Wide Web Consortium (W3C) since 1997 in a variety of roles. Since early 2015 he has led W3C’s payment activities, focused on making Web payments easier and more secure. Prior to that he was the Head of W3C Communications for 10 years, and edited a number of W3C’s Recommendations (Web standards).
Jessica Johnson is executive editor and creative director of The Walrus. An award-winning journalist, she has contributed to a range of publications across North America, including The Globe and Mail, National Post, The New Republic, Toronto Life, and Lucky. From 2009 to 2015, Jessica was also the head copywriter behind the successful transformation of Hudson’s Bay, Canada’s iconic department store. Jessica graduated from the University of British Columbia’s Creative Writing program.
Canadian Tire Financial Services
Megan joined Canadian Tire Financial Services as Vice President, Financial Products and Services in July, 2017.
She is a seasoned leader within the Canadian Financial Services Industry. Prior to joining CTFS, she was at TD Bank, leading the MBNA business. Before TD, Megan worked at JP Morgan Chase and American Express in Canada in a variety of roles of increasing responsibility.
She has partnered with numerous retailers, banks, hotels and affinities to offer payment solutions.
Megan has served on numerous Boards, including UGO, MasterCard Advisory, Geneva Centre for Autism, and was Chair of the TD Financial Services Board.
Canadian Federation of Independent Businesses (CFIB)
Dan Kelly serves as President, Chief Executive Officer and Chair of the Board of Governors of the Canadian Federation of Independent Business (CFIB). In this capacity, Dan is the lead spokesperson and advocate for the views of the Federation's 109,000 small and medium-sized member businesses.
Dan joined CFIB in 1994 as Policy Analyst for the Prairies and, soon after, became Director of Provincial Affairs for Manitoba. Dan led many files, including the call for balanced budget laws and workers’ compensation reform. In 1999, Dan moved to Calgary to become CFIB’s Western Vice-President and was named one of Alberta’s 50 most influential people while in that role. In Western Canada, Dan led the Federation’s work on the growing shortage of labour, training and immigration, publishing many influential studies on these files. In 2009, Dan took on the role of Senior Vice-President, Legislative Affairs, where he led CFIB's successful campaign to establish a Code of Conduct for the credit and debit card industry. CFIB’s Board of Governors appointed Dan as President and CEO as of June 2012, and Chair in June 2014. In 2015, Dan was named one of the “Top 100 Most Powerful and Influential People in Government and Politics”, by Power & Influence magazine.
Dan has served on dozens of provincial and federal committees and task forces and has represented Canada’s small businesses at the International Labour Organisation in Geneva. He currently serves on Finance Canada Payments Consultative Committee (FINPAY) and the Canadian International Trade Tribunal Advisory Committee. Dan is a regular speaker in Canada and around the world on topics like international trade, the payments industry, and skills and labour shortages.
Prior to joining CFIB, Dan served as a policy advisor to the Premier of Manitoba. In this capacity, Dan gained a great deal of knowledge on the legislative and political functions of government - specializing in rural development, transportation and economic matters.
Dan was born and raised in Winnipeg and graduated with a Bachelor of Commerce from the University of Manitoba. Immediately following university, Dan spent a year living and teaching in northern Japan.
Dan and his wife live in Toronto with their young son.
Stephen has been in the loyalty and payments business for over 20 years, specializing in developing unique partnership structures, strategy roadmaps, benchmarking, outsourcing, new product, and M&A activities for companies involved in consumer retail, payments products issuing, consumer finance, acquiring, and portfolio management.
Stephen joined the Accenture Payments Practice in 2017 (via the purchase of First Annapolis Consulting which he joined in 2012).
Prior to consulting, Stephen was Senior Vice President, Credit & Loyalty, for Hudson’s Bay Company. In that capacity, innovative solutions were developed for business growth opportunities (including internal and external partnerships), monetizing customer data, engineering financial results through relationship metrics and management accountabilities, risk management, operational effectiveness, and portfolio underwriting.
Following university, Stephen worked at Deloitte for four years in auditing, six years in the business valuations / merger and acquisitions group, and four years in the Cayman Islands leading the realization of a world-wide loan book of a large insolvent international banking client.
Kanchan Kumar is co-founder & CEO of Remitware Payments Inc, a global cross-border payments company focused on changing the international fund transfer infrastructure.
Kanchan has been active in software technology space since 1990 and been on the forefront of various technological development over a period of time. Remitware is his third venture as and entrepreneur.
Remitware payments is passion project of Mr Kumar. Remitware is building a new global payments and settlements infrastructure to change the way fund transfer, specifically small value transfers, take place today. MoneyOS – the new operating system for global money movement is being built in collaboration with Regulators worldwide to re-invent the correspondent banking for international fund transfer, payments and settlement.
Kanchan is also very active in Startup ecosystem. He volunteers his time to help support fellow startup founders.
Janet Lalonde is Director, Modernization at Payments Canada, responsible for the delivery of the AFT enhancements and industry adoption of ISO 20022 which are both important elements of Payment Canada’s modernization program. Janet has more than 20 years’ experience in the financial industry with a strong focus on the clearing and settlement of retail payments including paper processing, electronic payments and cheque image exchange. Janet is a former co-chair of the National Clearings Committee, mandated with the efficient operations of the Automated Clearing Settlement System (ACSS), and led the Payments Canada initiative to create a framework of rules and standards for cheque image exchange between Canadian financial institutions. She has presented at a number of industry events including AFP, Women in Payments, the Canadian Financial Operations Symposium, and Payments Canada's conference, Payments Panorama.
Mark Langmead is Director, Compass Operations with TransLink. He is responsible for revenue collection and the customer experience with the Compass smart card and ticket program in Vancouver BC. In this capacity, Mark developed and implemented the strategic plan to transition the organization from traditional magnetic strip fare media to smart tickets and cards. Mark is responsible for the development and implementation of long term strategic plans and the introduction of new fare products and features to increase ridership, revenue, and improve the overall customer experience. Mark is leading the introduction of Tap to Pay credit card and smartphone payments at TransLink which will begin next month.
Yves-Gabriel founded his first startup in e-commerce at age 17. Since then, he has successfully launched his fair share of online businesses. Yves has since then moved his entrepreneurial focus to fintech. Before launching Flinks, Yves has successfully spearheaded the development of custom products dedicated to online lenders such as an automated decisioning platform based on financial transactions, and online identity verification tools to prevent fraud and improve the quality of underwriting. Identifying the need for a Canadian-dedicated financial data API, he founded Flinks in 2016 with a single goal: being the leader in financial data on Canadian market. Yves has managed to get contracts from Canada’s top20 financial software companies in only a few months of commercialization.
HSBC Bank Canada
Jude Leclerc is the Canadian Head of Global Liquidity and Cash Management (GLCM) Products for HSBC. In her role, Jude is responsible for setting product direction and go-to-market strategies for GLCM’s suite of Payments, Cards, and Liquidity products.
Jude has worked in the banking sector for 18 years in Canada and the United Kingdom (UK). For 10 years, Jude worked at the Bank of Canada and subsequently Payments Canada, the country’s clearing and settlement body, where she focussed on Payment Operations, Regulatory Policy and Government Relations. Upon her arrival in the UK, Jude joined HSBC’s GLCM Sales team. In 2014, Jude became the Global Business Manager for GLCM Financial Institutions Group (FIG), driving the formulation and execution of strategic initiatives, ensuring robust financial planning for the business, and centrally coordinating FIG GLCM’s global effort with respect to risk mitigating projects. After 7 years at HSBC’s global headquarters in the UK, Jude returned to Canada to lead HSBC’s Canadian GLCM Product team.
Jude is a graduate of the University of Ottawa (Canada) and holds both an Honours Degree in Communications and a Masters in Business Administration (MBA).
As a senior technology leader, Elena spent most of her career in IBM focusing on research and development, application of emerging technology and development of new products. Currently Elena is leading TD Bank startup-like technology team, experimenting with blockchain technology and applying it for financial services use cases. Her personal interests include digital identity and payments infrastructures. Elena also serves on the Board of Directors of TMAC-Toronto. Opinions are her own, not of her employers.
Rita joined Alipay in 2010 and was initially responsible for driving partnerships with major Chinese banks. In 2012, she became one of the founding members of the Alipay international business department. Rita has since undertaken different roles within the company, taking responsibility for business development and partnerships in various regions including Asia, US and Europe. From 2014 to 2017, Rita was Head of EMEA for Alipay, based in London, responsible for Alipay & overall business in the region,overseeing business development, operations and marketing activities. She has recently taken new responsibility as Head of Canada, starting to build the firm’s business and strategy in Canada. Before joining Alipay, Rita worked with American Express as business development manager.
André Lyver is the Director of Engineering at Shopify, based out of the company's Montreal office. André manages engineering teams in Ottawa and Montreal who are focused on building out the payments and FinTech infrastructure being leveraged across the Shopify commerce platform. With over 17 years of payments and technology experience, André oversees Shopify Payments, global payment integrations, and represents Shopify on the W3C Web Payments Working Group. Prior to Shopify, he held several roles at Paysafe, including Chief Architect and Vice-President of Product Development. Andre holds a B.Sc. and M.Sc. from McGill University in Montreal.
Lisa Luinenburg is Vice-President, CIBC Payments, and is accountable for supporting the success of CIBC business units through the development and implementation of multi-year enterprise payment strategies and projects; including the Payments Modernization program for CIBC. Lisa joined CIBC in 1997 as a member of the Corporate Strategy Group from Deloitte Consulting. Over her 21 years with CIBC, she has held progressively senior roles in both Canada and the United States in retail and commercial payments, digital channels, mortgages, lending, marketing, Imperial Service, and innovation. During her payments career, Lisa led the development and launch of various innovative payment “firsts” for CIBC including: Email Money Transfer (eTransfers), the CIBC Mobile Payments App (the first commercially available mobile NFC payment solution in Canada), and most recently led the launches of Apple Pay and Samsung Pay for CIBC. Additionally, Lisa continues to represent CIBC at payments industry related forums, helping establish standards to ensure a safe, secure payment experience for not just CIBC customers, but all Canadians. Lisa holds an Honours Degree in Business from Ivey Business School and an MBA from York University.
Dr Andrew is the Director of Bergeron Entrepreneurs in Science and Technology (BEST) at. He teaches technology entrepreneurship and commercialization, based on his extensive research in this area.
At Lassonde engineering school, he constantly innovates the BEST experience, by enhancing students educational experience, supporting entrepreneurial ventures and working at the interface of technology and business (both as an academic and practitioner).
He is leading the BlockchainHub initiative at York University. The first of its kind in Canada, BlockchainHub brings together education, research and technology incubation, to catalyze the potential for Blockchain to transform society and disrupt existing value chains.
He is always delighted to engage with academics, students and industry on a regular basis to use his research to have a real impact on success rates.
Andrew joined Accenture in April 2012, and is a Senior Manager with significant experience of leading and delivering large-scale transformation programs in Financial Services. Until recently, Andrew was the European lead for Accenture’s PSD2 team, and established the Irish Payments Centre of Excellence focusing on PSD2, SEPA & Payment Innovation.
Since moving to Canada 1 year ago, Andrew has been focused on partnering with Payments Canada to deliver their Modernization Program, which is a critical, multi-year initiative for the Canadian economy. His focus has also shifted to Open Banking, and is co-ordinating Accenture’s global response to Open Banking, developing a region by region viewpoint and tailoring Accenture’s approach to the key drivers within each region.
The Institute for Quantum Computing - University of Waterloo
Michele Mosca obtained a BMath at Waterloo in 1995 and was recipient of the Mathematics Faculty Alumni Gold Medal. He went to Wolfson College, University of Oxford, on a Commonwealth Scholarship, and received an MSc in Mathematics and the Foundations of Computer Science (with Distinction) in 1996. He continued at Oxford, obtaining a DPhil in quantum computer algorithms in 1999 while holding the Robin Gandy Junior Research Fellowship.
In 1999 he started Waterloo’s effort in quantum computing, with the support of the Centre for Applied Cryptographic Research, St. Jerome’s University, and his home department, Combinatorics & Optimization (C&O). He is currently Full Professor and University Research Chair in the C&O Department of the Faculty of Mathematics. He also has cross-appointments in Computer Science and Physics & Astronomy. He is co-founder and Director of CryptoWorks21, a training program in quantum-safe cryptography. He also initiated the Quantum Cryptography Summer School for Young Scientists (QCSYS) at IQC.
Michele has made major contributions to the theory and practice of quantum information processing, particularly in the areas of quantum algorithms, techniques for studying the limitations of quantum computers, quantum self-testing and private quantum channels.
IBM Financial Services Sector
Mr. Sridhar Narayanan is an Executive Architect and global technology leader within IBM Financial Services Global CTO office. In this role, he works with Financial Services clients worldwide to understand their business needs and develop innovative solutions leveraging technologies including Blockchain, AI and Cloud Computing. Mr. Narayanan has been leading Blockchain initiatives for IBM’s Financial Services clients enabling their adoption of Blockchain technology and leading the design and development of Blockchain solutions. Mr. Narayanan holds a Masters Degree in Computer Science from Concordia University and Masters Degree in Mathematics from McGill University.
Mark Nasr was appointed Vice President, Loyalty and eCommerce in July, 2017. In this role, Mark has responsibility for developing the vision and strategies for Air Canada's all-new, digital first loyalty program to be launched in 2020. He will also lead the design, development, implementation and maintenance of Air Canada's eCommerce systems, including mobile and Web interfaces and related customer databases to support Air Canada's global customer retention and revenue strategies which are a cornerstone of the airline's long term sustainability objectives.
Mark joined Air Canada in 2016 as Managing Director, eCommerce, Loyalty Programs and Ancillary Revenues, bringing more than 15 years of experience in the travel and hospitality industry across three continents. After starting his career in hotel operations at Hilton, Marriott and InterContinental properties, he joined the Continental Airlines management team in 2006, initially in Revenue Management and later leading the airline's first Ancillary Revenues practice. In 2010, he joined the new United management team after the Continental Airlines merger, first leading Merchandizing, then eCommerce, and finally, Corporate Development and Strategy.
Mark has a degree in Hospitality Administration and minor in Information Systems from Cornell University's School of Hotel Administration, and he was named one of Crain's Business 20 in their 20's. Mark also holds a patent for check-in and ID scanning, a product used by approximately a dozen large airlines, as well as a patent application for airline seating systems.
Chris joined Payments Canada in August as Principal, Organizational Development. His focus will be to facilitate the people side of change resulting from our Modernization plan, focusing on employee development, engagement and productivity. In addition, Chris will be a coach to key Payments Canada leaders and teams and will work closely with the HR Team to help develop and deliver a holistic talent development strategy for the organization.
Chris spent past 15 years at Alcatel/Alcatel-Lucent/Nokia in a variety of global leadership roles related to talent and organizational development. Chris was responsible for the development and delivery of a variety of programs tying employee development to business success. Chris also engaged in consulting initiatives with his client groups that focused on leadership and team development, effectiveness in times of change, strategic planning and execution.
Prior to working with Nokia, Chris was the learning and organizational development leader at Mitel Networks and has worked with and consulted to a wide variety of organizations in the high tech, post-secondary education, not-for-profit and public sectors. He is currently a Board Member for the Ottawa Network for Education (ONFE): an organization dedicated to connecting the Ottawa community in supporting student success from Kindergarten to Grade twelve.
Chris has a proven track record for implementing practical and lasting solutions in organizations of all kinds that enhance culture, effectiveness and profitability. Chris is an Adler-trained coach and has an undergraduate degree in Sociology from Carleton University (Ottawa, Canada) and a Masters degree in Human Systems Intervention from Concordia University (Montreal, Canada).
Gene Neyer advises financial and technology companies on various aspects of Payment Modernization. He is a Chief Strategy Officer of Icon, current member of the GFFT (successor to the Fed Faster Payments Taskforce) and the president of Supplier Committee at BAFT. Previously, Gene was a Head of Industry and Regulation for Finastra, and an SVP, Head of Product Management for D+H and Fundtech. He has written and lectured on various aspects of global payments, real-time payments and blockchain and is a regular speaker and commentator at business seminars and conferences.
Michael is an experienced strategic consultant with a proven track record in creating and delivering high-profile banking and finance programs in politically sensitive and complex environments. Based in New York, he is currently spearheading Token’s mission to deliver a global market-changing open banking platform. He has a deep understanding of the rapidly evolving global payments landscape. Prior to joining Token, Michael lead crypto technology activities at CGI where he worked with clients to deliver practical uses of such new technology - a payments navigator for start-ups and banks alike. He was also responsible for innovation and strategy behind the company’s suite of payment solutions. Additionally, Michael has previously worked as a management consultant at KPMG London and as Chief of Staff at Citi Europe.
Marko Pavlovic is managing the real time rail products and market adoption at Payments Canada. He is a digital technology and strategy professional with more than 14 years of international experience in telecom, retail, quick-service restaurants and banking industries. He started career working on the information technology side of telecom industry (Rogers) and eventually transitioned to business roles (Austrian Telecom, Telenor). While at Tim Hortons, he was part of the team that launched their mobile wallet and digital Tim Card solutions. At RBC Royal Bank he was responsible for innovation in digital, payments and cards.
Susan is a freelance broadcaster with regular appearances as a business host on CBC News Network and CBC Radio Canada. Susan’s strength is in taking her deep understanding of the financial services industry to talk about business in a way that is interesting and engaging for a broad national audience. She began her career on Bay Street, as a research analyst at an institutional brokerage firm, and rose to work as a portfolio manager for high net-worth individuals. In 1999, Susan made the shift to broadcasting, joining BNN. At BNN Susan worked both as a producer and on-air analyst. Susan holds a MA in Media production from Ryerson University. When she is not talking business, Susan hosts a monthly live storytelling event in Toronto.
Mike has been a technology evangelist for the past 15 years. He has covered Retail, Manufacturing and Healthcare for most of this career with IBM, Sandisk, Lenovo and now Google. The goal for him as always been to push the boundaries of innovation at the customer level to help organizations on their cloud journeys.
Todd is a Partner in Deloitte’s Strategy & Operations practice. He is responsible for leading Deloitte’s payments efforts across several key, cross-industry initiatives and clients.
Prior to joining Deloitte, Todd was the Senior Vice President of Enterprise Payments and Innovation at CIBC. Prior to CIBC, Todd led the Corporate Strategy Practice at Deloitte and the North American Financial Services sector at Monitor Company. Todd has served on the Boards of various payments companies and industry stakeholder groups.
A dedicated partner and results-driven executive, Paul Roman has spent more than a decade at American Express Canada working closely with companies coast to coast to help solve their financial challenges, attract new customers, and grow their businesses. As the Vice President & General Manager of Global Commercial Payments, Paul is responsible for the strategic direction, management and growth of a market-leading portfolio of business clients and prospects that spans the small business, middle market, and global multi-national segments. Paul leads a national team of more than 230 employees who are focused on all aspects of the B2B payments space – from card programs and digital payments to vendor management solutions to and integrated working capital management solutions. Paul joined American Express in 2003 and since then has held a number of increasingly senior positions across the business, including in the Global Client group, Director of Implementation and Technical Consulting, Vice President of B2B acquisition, and Vice President and General Manager of the Small Business segment.
Stacy Rosenthal is a Senior Manager at Accenture focused on Payments. She is responsible for advisory, development and delivery of projects and solutions to meet the needs of our financial services clients. She has a depth of knowledge in global payments innovation, faster payments, standards and emerging technologies. Prior to joining Accenture, Stacy led Payments and the strategy for SWIFT for Corporates in North America. Earlier in her career, Stacy was a Senior Vice President in Global Treasury Services at Bank of America focused on Treasury Solutions Consulting across technology, payments and receivables. She went to University at Albany for her Bachelor’s degree and Long Island University at CW Post for a Master’s in Business Administration in Management and Technology.
ACS Insights LLC
Andy has over 25 years of financial services experience as an analyst, banker, and consultant guiding banks, vendors, and start-ups in making key business and technology decisions.
His primary focus is on payments technology including payment hubs, mobile payments, and emerging payment types. He has written extensively on anti-money laundering (AML) and Know Your Customer (KYC), and the need to leverage data to improve customer and bank outcomes.
Andy has also been widely quoted in such news outlets as The Wall Street Journal, American Banker, and NPR, and frequently speaks at Sibos, NACHA Payments, and private events around the world.
As Head of Fintech Corporate Development at RBC, Jonathan is responsible for the identification of Financial Technology companies that will help accelerate innovation strategies at RBC. Jonathan is also responsible for the execution of acquisitions and introductions of potential partners and/or investment opportunities to groups within RBC.
Prior to assuming his current role, Jonathan was Managing Director, Corporate Development where he was responsible for sourcing, evaluating and negotiating corporate merger and acquisition activities and strategic alliances for RBC’s domestic and international business platforms.
Before joining RBC, Jonathan was a member of the Corporate Finance Team with Deloitte in Toronto and London, U.K. where he was involved in a broad range of engagements across a variety of industries, with a focus on Financial Institutions.
Mr. Shepherd holds CPA, CA and CBV designations and an undergraduate degree in Science and Business from the University of Waterloo.
Toronto Stock Exchange
Bobby Singh, CISO and Global Head of Infrastructure, is responsible for delivering secure and highly available common technology services across TMX. As a member of the executive leadership team, Bobby is defining TMX's cyber security and technology vision and strategy, to advance the organizational agenda. He is responsible for TMX's corporate information and IT systems and services, as well as all aspects of security, governance, risk, and compliance. He represents TMX in key forums focused on critical infrastructure, network evolution, intelligence, and availability. With more than two decades of executive experience, Bobby brings a wide range of technical and security knowledge to his current role. He has broad expertise in developing and implementing security programs for public and private sector organizations. Prior to joining TMX, Bobby has held positions at TD Bank, Rogers Communications and eHealth, where he designed multi-year technology and culture transformation programs. He received his MBA from University of Pittsburgh and holds CISSP, CISM, CISA and CPA designations.
500 Startups Fintech Fund
Mike Sigal is a Partner at 500 Startups Fintech Fund and San Francisco-based Fintech accelerator. With over 225 investments in 26 countries, including Credit Karma, Grab, RealtyShares, Simple (acquired by BBVA) and Stripe, 500 Startups is the world’s most active early-stage investor supporting the digital transformation of financial services. Mike is also Co-Founder of Upside Partners, a Silicon Valley-based consultancy that helps corporations and institutions develop operational excellence in innovation initiatives through the application of startup and venture investor best practices.
Over the past 9 years, Mike’s been aligned with the accelerating innovation in the global financial services industry. As Founding Executive Producer of SWIFT’s Innotribe Startup Challenge and Industry Challenge programs, Mike built the world’s largest FinTech startup competition that has resulted in an estimated $850M in investments, acquisitions and partnerships between participating startups, SWIFT’s member institutions and FinTech investors globally. He serves as an Advisor to Payments Canada, Silicon Valley Ambassador for InnovateFinance, and a non-executive Director of the Digital Finance Institute.
Mike’s spent 25 years working in the global startup ecosystem as an entrepreneur & innovation advisor, including as founder of 7 companies (3 exits, 1 IPO) and advisor to dozens of institutions on implementing startup ecosystem inspired innovation strategies. He’s an active startup mentor and frequent speaker at startup and FinTech conferences.
Intellect Design Arena Ltd
Jeff Stewart has over 15 years of hands-on experience analyzing data in private and public settings as an independent business owner, Federal Government policy analyst, researcher and programmer. Originally from Kingston, Ont. Jeff holds a Masters in Cognitive Science and Public Administration, both from Queen’s University. His is the founder and former owner of Pressed, a local pub and music venue. His policy background includes work on labour market attachment and economic productivity, skilled-worker immigration and agricultural adjustment issues. He is a former database developer and his academic research focused on computational models for decision making. Jeff is married with two young kids and lives in Ottawa. Jeffrey is currently a business analyst at Payments Canada specializing in market research and intelligence.
Chantz leads the Consumer and Market Intelligence team at Destination Canada, Canada’s national tourism marketing organization. For the last 15 years, he has been focused on turning data, analysis and consumer research into opportunities for Canada. He is always on the lookout for new data sources, new partnerships and fresh ways to solve seemingly intractable problems. He has been a data scientist, a consultant, a programmer, a crafter of legislation and a restaurant owner. His current professional interests centre around how to communicate and measure results meaningfully. He has a Masters of Science from the Massachusetts Institute of Technology and a Bachelor of Science from McGill University.
Sara Supple is Legal Counsel for Payments Canada. Since joining Payments Canada in 2010, Sara has provided legal advice and analysis on day-to-day operations, By-laws and Rules, and projects and initiatives ranging from cheque imaging to ISO 200022. Sara graduated from Carleton University (B.A. High Honours) before attending law school at Queen’s University and receiving her J.D. After completing her articles at the Ottawa Police Service, she was called to the Bar in 2009. In addition to her work at Payments Canada, Sara was a part-time professor at Algonquin College for several years before beginning her MBA as a part-time student at Carleton University.
Kirsten Thompson is a partner at McCarthy Tetrault and leas the firm’s national Cybersecurity, Privacy and Data Management group. She has both an advisory and advocacy practice, with a focus on providing privacy, data security and information governance advice to clients in a wide variety of industries. Kirsten's work has focused most recently on the data aspects of financial technology, advising both fintechs and incumbents on data-driven innovation strategies in the financial services sector; including: • loyalty program development and integration; • mobile payment platform implementation and integration into Internet of Things connected devices, including consumer devices, civic infrastructure and vehicles; • de-identification, anonymization and aggregation approaches (including “screen scraping” and API technologies) in complex regulatory environments; • the development of alternative credit risk models; and • the development of insurtech and regtech solutions. She is one of Canada’s leading experts on “Open Banking” and the implications of PSD2 and related regulatory initiatives (e.g. competition, privacy, etc.) affecting the aggregation and use of customer information in the context of financial services. Ana Badour: Ana Badour is a partner in the Financial Services Group at McCarthy Tétrault and leads the firm’s national Fintech Group. She is also a Certified Anti-Money Laundering Specialist. She advises financial services entities, including financial institutions and Fintech entities on regulatory compliance matters, including with respect to consumer protection, anti-money laundering and other regulatory requirements. She holds a LLM in Banking and Financial Law from Boston University, a LLB from Osgoode Hall Law School, and a BMath (Operations Research) from the University of Waterloo.
During my 15 years with NACHA I have been responsible for payments innovation for end users of the ACH Network and for the payments industry. A critical component for successful implementation of payments innovation is standardization. Over the last several years my focus has also expanded to globalization and interoperability. For these reasons, I have extensively worked to leverage ISO 20022 messaging in several efforts include providing payment originators with the ability to send ISO 20022 payment instructions through the U.S. ACH network, receive and process ISO 20022 payments remittance and most recently send electronic invoices for B2B payment and remittance. The next opportunity that lay before the financial industry is the standardization of APIs. I created the API Standardization Industry Group in 2016 that is leading efforts and working to ensure the relevance of ISO 20022 in the micro-service environment.
His recent work has focused on domestic and international payment systems, evolving payment instrument use, and the use of the organization’s system data to inform strategic and policy initiatives. Since joining Payments Canada in 2006, he has published numerous papers, engaged in a wide-variety of research initiatives and served on tactical and strategic payments-related committees focused on rules and policies for POS, cheque, and AFT payments. Prior to Payments Canada, Michael held several roles conducting primary research and cultivating business intelligence for organizations, including The Association for Financial Professionals and Harris/Decima.
Kent Ulrich has Twenty three (23) years of experience working in the payments industry in both Canada and the United States. Kent has worked with variety of companies (TelPay, Ernex, and GTS Communications) that specialize in money transfer, bill payment, prepaid and gift/loyalty cards. As Head of Business Development for Canada with MoneyGram International he is responsible for supporting the agent network in Canada as well as product development and business expansion. MoneyGram has network of 350,000 locations in 200 countries and is a leader in global payments.
Iliana Oris Valiente, CPA, CA, CBP (Certified Bitcoin Professional) is widely credited for being a trailblazer in the blockchain space, having been among the first to recognize the tremendous impact of this traditionally "hacker" technology on the enterprise world. Her focus has been on exponential technology, entrepreneurship and bridging the gap between the corporate world and the start-up communities. In her current role as a Managing Director and Global Blockchain Innovation Lead at Accenture, Iliana is responsible for strategy initiatives and overseeing projects to conceptualize and build blockchain solutions across industries, with a focus on FSI, supply chain, healthcare and the public sector. Iliana is also the founder and Chair of ColliderX, the world's first non-profit, open sourced, and crowdsourced R&D hub for blockchain and related technologies. Previously, Iliana was the catalyst in getting Deloitte actively involved with blockchain innovation, and founded the Rubix by Deloitte practice in 2014 where she led teams providing advisory services and building decentralized applications across multiple technology platforms. Iliana has strong views on how the network effects of this technology will impact multiple verticals, and how it will radically change many status quo business models. Iliana is an author and sought after speaker, regularly presenting at conferences and events around the world.
I've worked on Chrome at Google for 3 years. Among many things during this time, I've been leading the Desktop Web Payments effort, implementing and pushing forward the specification of the Payment Request and Payment Handlers APIs on Chrome's desktop platforms.
Airbnb’s travel marketplace is based in 191 countries, and was created with the goal of building a community where “Anyone can Belong Anywhere”. Logan Vander Linden is responsible for the commercial and processing relationships with Airbnb’s global payments partners. His role is focused on improving infrastructure through partnership in innovation, reducing costs through efficiencies, as well as evaluating and launching new partners on the Airbnb payments platform. This experience gives him a unique perspective on the global challenges and opportunities around B2C money movement, FX, and how to scale local payment operations on an enterprise level.
BMO Financial Group
Derek is accountable for defining and executing on BMO’s payments modernization roadmap supporting Commercial and Retail business strategies across North America. He’s currently the Industry Chair of the Payments Canada Industry Delivery Steering Committee. Previously, Derek led BMO’s North American Treasury Management team responsible for the design, development and execution of cash management capabilities supporting Commercial and Business Banking client segments. Derek joined BMO in 1998 and has held increasingly senior leadership positions across the Bank. He holds a Specialized Honours BA in Economics and Business from York University and an MBA from the Richard Ivey School of Business.
Cathy Vigrass is Head of Canada at Square. In her role, she is focused on the growth of Square’s business in Canada. Cathy leads the charge in bringing integrated payments and business tools to Canadian sellers that make commerce easier and more accessible.
Cathy has spent several years at technology and commerce companies in Silicon Valley. Prior to Square, she was the Head of Business Development and Product Operations at Sosh, a social platform for discovering local experiences. Her career has also included strategic and operational roles at eBay, where she worked on category management and corporate strategy, and Apple, where she focused on retail innovation.
Cathy holds a Bachelors of Arts from the University of Cambridge and an MBA from Stanford Graduate School of Business.
Jodie Wallis is a senior leader at Accenture and the Managing Director for Artificial Intelligence (AI) in Canada. Jodie is responsible for expanding Accenture’s business presence in the AI ecosystem, attracting top talent, and bringing innovation and global AI expertise to Canadian clients across all industries.
In her role, Jodie leads Accenture’s collaboration with AI business partners and academia, at a time when organizations are beginning to embed AI into their core ways of doing business. She also works with Canadian clients to unlock the potential benefits of AI, and oversees Accenture’s investments in the Canadian AI ecosystem, including its sponsorship of the Vector Institute for artificial intelligence.
During her 24 years at Accenture, Jodie has developed deep expertise in management consulting and technology
consulting. She has served clients in several industries including, most recently, personal and commercial banking
and life and health insurance where she has helped some of Canada’s largest organizations to develop strategies,
business solutions and operating models that deliver added value to both customers and shareholders.
Jodie earned her Bachelor of Mathematics with Honours from the University of Waterloo, where she majored in
Operations Research and minored in Statistics and Computer Science. She actively volunteers in the Toronto
community, serving on the organizing committee of the Covenant House Guts + Glory Corporate Challenge, which
raises funds for Canada’s largest agency serving at-risk, homeless and trafficked youth.
Jodie is also a co-host of the podcast series “The AI Effect”.
Bank of Canada
Angelika Welte is a Senior Economist in the Economic Research and Analysis group of the Currency Department at the Bank of Canada. She joined the Bank of Canada in 2011. Her interests include applied econometrics, industrial organization and monetary policy. Angelika holds a Master’s degree in economics from Carleton University and a PhD in mathematics from University of Ottawa.
Brian Weiner is the Vice President and Head of Product for Visa Canada. His organization is responsible for the development and rollout of Visa’s full Canadian product suite, including its traditional credit, debit, and prepaid products, as well as its expanding array of digital products and capabilities. Since 2006, Brian has been an active member of Visa’s leadership team, responsible for shaping the organization’s strategy through one of the most dynamic periods in the history of the payments business in Canada. Looking ahead, Brian and his team are focused on re-imagining the future of payments in collaboration with many partners across the payments ecosystem in Canada and around the world. Brian has won multiple awards for his work in evolving electronic payments in Canada, and he was recognized as a global winner of Visa’s Go Beyond program. Brian has been in the Canadian financial services industry since 1997. He holds an MBA from the Schulich School of Business and a Bachelor of Commerce from Carleton University. Brian lives in Toronto with his wife Shelley and their two daughters.
HSBC Bank Canada
Ed White was appointed Head of Operations for HSBC Bank Canada in June 2015. Ed’s journey with HSBC began in 1991 when he started as an Operations Graduate Trainee with the Midland Bank in the UK.
In addition to the UK and Canada, Ed has worked in Australia, New Zealand and the United States of America covering many areas of business like Cards, Trade, Branch, Clearing, Mortgages, Payments, Quality, Risk & Administration, Change Delivery, Call Centres, Collections and Consulting.
With Honors degrees in both Ecology and Finance, Ed also holds a number of professional qualifications including Chartered Member of Institute of Financial Services, Six Sigma Certification and Information Systems Exam Board Certification in Project Management.
Ed has chaired HSBC Bank Canada’s BC Lower Mainland United Way Campaign and is an executive sponsor of the Ability Employee Resource Group and Earth Rangers. Ed has been a Board Member for Payments Canada and now sits on their Members Advisory Council. He is a Director of HSBC Bank Canada Trust Company and sits on the Pension Advisory Committee.
Outside of work, he enjoys coaching and playing football (aka “soccer”), is a keen chef, avid reader, tinkering gardener and a long-suffering but passionate supporter of Newcastle United.
Duane Williams is Senior Manager, Product Platforms with Interac Corp. Duane develops innovative offerings that enable payments through Interac’s platforms and services. Prior to joining the organization, he lead several key money movement initiatives in Northern and Southern Africa. He is a seasoned product management professional with over 15 years of experience in delivering innovative and complex solutions to market. He has extensive knowledge and experience in money movement services in both business and consumer markets and has developed products that are used by millions of customers worldwide. Duane studied Computer Science at The University of South Africa, is PRINCE2 certified and holds qualifications in Product Management.
Deborah has worked with Payments Canada (Canadian Payments Association) since August 1995. In her current role as Senior Director of Legal Services and Assistant General Counsel, Deborah manages the legal team and oversees the legal services for the operation and modernization of Canada's core payment clearing and settlement systems. Providing strategic and business-minded legal advice to advance the mandate and vision of Payments Canada, Deborah is an influential and recognized expert in Canadian payments law and on matters relating to the organization's day-to day operations, including regulatory affairs, risk management and corporate governance. Deborah has spoken at numerous conferences and information sessions, and has written articles on payment law issues and the legislative reforms affecting Payments Canada, published in various legal journals.
Deborah is a graduate of the University of Toronto - Victoria College (B.A.) and the University of Ottawa (LL.B), and was called to the Bar in 1989. She is a member of the Law Society of Upper Canada and the Association of Corporate Counsel.
Greg is the founder of SecureKey and brings more than 30 years of experience in fintech, security and mobile solutions to his role as Chief Executive Officer. Greg is a serial entrepreneurial whose earlier ventures include Footprint Software Inc., a financial software company he sold to IBM, and 724 Solutions Inc., a wireless infrastructure software provider he took public. He sits on several boards and has been recognized as one of Canada’s Top 40 Under 40, Entrepreneur of the Year and one of the 100 Top Leaders in Identity. Greg holds a Bachelor of Arts in Computer Science from the University of Western Ontario and a Bachelor of Science in Biochemistry and Life Sciences from the University of Toronto.
As the TTS Global Payments Regulatory Head, Stephanie Zee leads a team that is responsible for creating and driving Citi’s strategy to meet key regulatory requirements and address emerging risks across Global Payments. Stephanie Zee joined Citibank in May 2011 as the Director and Head of Cash Products for Canada. In this role she was responsible for the full suite of core cash management products including liquidity and investments, account services, channel services, receivables and payments. She also had accountability for the wholesale cards portfolio including commercial cards and prepaid cards. Stephanie has 25 years of financial services experience. Stephanie is a member of the Board of Directors for Citi Cards Canada Inc. and Citi Transaction Services Inc. Stephanie is a former Payments Canada Board Director. Stephanie holds a Masters of Laws Degree from Osgoode Hall Law School at York University, a Masters of Business Administration from the Richard Ivey School of Business at the University of Western Ontario, and a Bachelor of Science Degree from the University of Calgary.