Agenda

May 14

Breakfast Tuesday 8:00 - Tuesday 10:00

Interactive Zone

Tuesday 8:00 - Tuesday 10:00

Interactive Zone

Refreshments and breakfast will be served in the Interactive Zone

Democratizing credit with AI Tuesday 8:30 - Tuesday 9:30

205

Tuesday 8:30 - Tuesday 9:30

205

David Furlong, Yves-Gabriel Leboeuf

Most people need loans to make life’s biggest purchases – house, education, car and so much more. But not everyone has equal access to lending. Discrimination based on race, ethnicity, sex and/or religion is a huge concern. On the other hand, AI can also be perceived as a threat within the lending market. Will it compromise security? Will it be ethical? Will it be just as biased as humans can be? This conference offers a 360-degree view of the potential and challenges of democratizing credit with AI.

The future of payments for small business Tuesday 8:30 - Tuesday 9:30

204

Tuesday 8:30 - Tuesday 9:30

204

Chloé James, Cyrielle Chiron

How can modern payment methods help increase efficiency for small business owners? From access to real-time funds for payroll to creating lower operation cost, there are clear advantages modern payments can bring. This panel will discuss current trends and how small business can benefit.

Paving the path to ISO 20022 migration – HVPS Tuesday 8:30 - Tuesday 9:30

200

Tuesday 8:30 - Tuesday 9:30

200

Isabelle Bouille, Mike Hoganson, James Southgate, Frank Van Driessche

This session will provide an overview of the high-value payments work going on globally, with a special focus on the migration from legacy formats to ISO 20022. SWIFT will share their plans on the global migration of MT formats to ISO 20022 and we will also hear from the Federal Reserve, Bank of England and Payments Canada on their respective plans and challenges.

Real-time payments and real-time fraud: Lessons learned from around the globe Tuesday 8:30 - Tuesday 9:30

201

Tuesday 8:30 - Tuesday 9:30

201

Bridget Hall

Real-time payments is now a reality with more than 30 schemes live around the world. However, not every scheme has been successful. A mixed response to real-time payments has led to countless opportunities for customers and businesses in some countries, whereas in other countries, consumers have not fully embraced real-time payments. In addition, as the need for cleared payments in real-time increases, so do the opportunities for fraud to occur. As real-time approaches Canada, ensuring the success of the country’s new real-time rails is essential to ensure such opportunities aren’t passed by. This session will explore the reasons behind the mixed responses to real-time payments around the world as well as potential products and revenue opportunities. In addition, it will cover key environmental changes that banks need to make to ensure they are successful, such as speed of processing, strong resilience, and required back-office functions including exceptions handling and fraud protection.

Transition/AM break Tuesday 9:30 - Tuesday 10:00

Interactive Zone

Tuesday 9:30 - Tuesday 10:00

Interactive Zone

Welcome remarks: Gerry Gaetz Tuesday 10:05 - Tuesday 10:15

Main Stage

Tuesday 10:05 - Tuesday 10:15

Main Stage

Gerry Gaetz

An interview with Victor G. Dodig Tuesday 10:15 - Tuesday 10:45

Main Stage

Tuesday 10:15 - Tuesday 10:45

Main Stage

Victor G. Dodig

What does security look like in a world where everything could be a computer? Tuesday 10:15 - Tuesday 10:25

Main Stage

Tuesday 10:15 - Tuesday 10:25

Main Stage

Bruce Schneier

Join guru Bruce Schneier on the topic of IoT security

Keynote address: Sir Tim Berners-Lee Tuesday 10:50 - Tuesday 11:25

Main Stage

Tuesday 10:50 - Tuesday 11:25

Main Stage

Tim Berners-Lee

Lunch Tuesday 11:25 - Tuesday 1:30

Interactive Zone

Tuesday 11:25 - Tuesday 1:30

Interactive Zone

Refreshments and lunch will be served in the Interactive Zone

Fighting global poverty with data Tuesday 11:45 - Tuesday 12:15

200

Tuesday 11:45 - Tuesday 12:15

200

Steve Hollingworth

The potential of digital technology and data to end poverty and hunger at a time when new approaches are urgently needed. Today, the smart use of digital data and other related technologies should be made core to every major initiative and successful pilot initiatives should be scaled up to reach millions. At the same time, it is essential to have in place policy frameworks that protect individuals and support social good. Such approaches are rapidly transforming industry after industry around the world. But they have yet to be embraced in the fight against poverty, and that fight is at a pivotal moment. After 25 years of progress, which saw nearly one billion people exit extreme poverty, the global rate of poverty reduction has slowed from about one per cent a year to as low as 0.5 per cent. More alarming, poverty is rising in Africa and now stands at 41 per cent. Meanwhile, global hunger is near a ten-year high, with one out of every nine persons chronically hungry. Critical to helping is understanding. Yet we know surprisingly little about the needs and opportunities of those living in extreme poverty, 70 percent whom are smallholder farmers and their families. Digital data-flows – facilitated by mobile phones, smart programs and powerful partnerships – allow us to understand the individual circumstances, behaviors and motivations of the poor. Opportunities to accelerate the fight against poverty apply not only to agriculture, but also in health, citizen agency and many other key areas for the poor. These can be applied across the landscapes of aid, social investment, government service and humanitarian relief.

Innovation in retail payments: What can we learn from Asia? Tuesday 11:45 - Tuesday 12:15

201

Tuesday 11:45 - Tuesday 12:15

201

William Lam

A lot of payment innovations took place in China, Singapore, Japan and Korea in the past 5 – 10 years. Adoption of mobile payment took off at an accelerated pace, especially in China. The WeChat and Alipay ecosystems are growing with more innovative payment technologies that Canadian banks and businesses should pay attention to. What is applicable to the Canadian payment landscape? What are fads vs. real payment innovation?

Modernizing government payments: Bringing digital payments to Canada Tuesday 11:45 - Tuesday 12:15

204

Tuesday 11:45 - Tuesday 12:15

204

Robert Hyde, Kathleen Butler

Governments have traditionally been laggards when it comes to bringing new and innovative form of payments to their constituents. Barriers to modernized payments include cost, the need for richer remittance data and disparate departmental accounting systems. This session will discuss recent successful payment disruption & implementation case studies that overcame these barriers including: the Canada Revenue Agency and the City of Ottawa. Topics discussed will include: ISO2022, public/private partnerships, the impact of faster payments for both constituents and government coffers, and better use of government resources.

Beating the buzz: Building brand awareness that lasts Tuesday 12:00 - Tuesday 12:15

Startup Stage

Tuesday 12:00 - Tuesday 12:15

Startup Stage

Jennifer Tramontana

With $55B invested in fintech in 2018 it receives no shortage of attention. But tech companies are notorious for getting a flash of attention then flaming out. Learn how to avoid the pitfalls of “buzz” and get the secrets to building long term credibility and awareness in the fintech industry.

Payments tokenisation: The path through the minefield Tuesday 12:00 - Tuesday 12:45

206AB

Tuesday 12:00 - Tuesday 12:45

206AB

Mike Vaselenak

Tokenisation of payments will have a profound impact on retail and business to business payments. Tokenisation schemes can fundamentally change the relationships between the networks, issuers, merchants, application providers, payments processors – and the cardholder. Canadian stakeholders in payments recognize this, and are furiously positioning for their roles in this new world. In particular, the card networks have developed payments tokenisation services for their respective card brands. Visa, MasterCard and Interac tokenisation services are not the only (or necessarily the best) option available to merchants, issuers or processors. What are the true business, product, service and strategic risks and opportunities payments tokenisation offers to Canadian stakeholders? And how should Canadian stakeholders respond? This presentation examines payments tokenisation from the perspective of their fit with the business objectives of Canadian merchants, issuers and processors. It provides a critical assessment of the real value, shortcomings and implications of entering into a tokenisation program. Included in the presentation are the results of a statistically valid Canada wide survey on the market for payments tokenisation. As a result of this presentation, attending issuers, merchants and processors will have received an essential guidance and direction for the development of their tokenisation business case and strategy.

The power of AI in your mobile phone Tuesday 12:00 - Tuesday 12:45

206CD

Tuesday 12:00 - Tuesday 12:45

206CD

Milos Dunjic

The power of Artificial Intelligence / Machine Learning doesn’t have to be restricted to solutions that require the power of cloud based Graphic Processing Unit (GPU) server farms. Trained Convolutional Neural Network (CNN) model can instead be embedded into an app on a personal device, such as ordinary mobile smartphone. This presentation will introduce the audience to the basics of neural networks, explain why convolutional neural networks are used for object recognition, and will walk you through the required high level steps of training a specific real-time object recognition CNN and embedding it into the demo mobile phone app. The presentation will also include a live demo of the prototype app for digital ‘money counting’, which requires no internet connection and no cloud servers, as all object recognition and classification is done in real-time, 100% locally by the phone CPU and off-line. The perfect example of innovation which is pushing the boundaries of Artificial Intelligence, Machine Learning and Neural Networks to the new level and showing the Art Of Possible.

How to unleash the power of fintechs to accelerate innovation Tuesday 12:15 - Tuesday 12:30

Startup Stage

Tuesday 12:15 - Tuesday 12:30

Startup Stage

Rob Palmer

Creating a fintech-bank partnership is only the starting point, how to make this partnership work is where the real work begins. Rob Palmer (CCO at Buckzy) and Bank Executive share what the challenges are on both sides of the spectrum from start up to large bank and how they can work together to accelerate innovation.

Payments and fraud prevention: A critical partnership in managing change Tuesday 1:00 - Tuesday 2:00

206AB

Tuesday 1:00 - Tuesday 2:00

206AB

Ian Holmes

"The only constant is change" (Heraclitus) certainly applies to Payments. We see this in the entire Payments Modernization process but also in consumer demand for frictionless, interoperable payments; with new payment players; and in trends like Open Banking. While this change is driving great benefit, it also drives risk, especially in terms of Fraud. There's lots of talk about "does faster payments mean faster fraud" but organizations also need to consider how fraud process and technology will protect and work within the growing complexity of payments. Do your fraud solutions create intelligence and prevention across channels, products and across the payments lifecycle (from origination to collections)? Can AI for fraud be your avenue to a truly holistic and proactive view of customer behavior? And is your Enterprise Fraud Strategy ready for these complexities? Join us as our global fraud expert presents industry trends, drivers and best practices and a panel of experts talk about how they are preparing for this complexity and creating even tighter relationships between payments and fraud.

DLT developments for payments, clearing, and settlement Tuesday 1:00 - Tuesday 2:00

205

Tuesday 1:00 - Tuesday 2:00

205

Marjan Delatinne, Andrew McCormack, Kerry Denerstein, Scott Hendry

The Bank of England Staff Paper 670 (2017) characterizes DLT as both a radical innovation (i.e. one that has high impact), as well as a systemic one (i.e. one that affects the entire value chain and not just one or a few components). But at this stage, it’s not clear how DLT might ultimately affect the post trade sector – whether the impact will be radical and/or systemic. This panel bring together representatives from the public and private sector to discuss the current use of blockchain for payments, clearing, and settlement activities and what the potential landscape may look like in the near and distant future.

Immediate cross-border payments Tuesday 1:00 - Tuesday 2:00

206CD

Tuesday 1:00 - Tuesday 2:00

206CD

Abdul Naushad, Faisal Khan, Alan Safahi, Riven Zhang

Despite the technology advancement and payment industry advancements, the cross-border payment segment remains pretty much the same when considering costs, latency, transparency and efficiency. This is most apparent in countries with an underdeveloped financial infrastructure. As the world gets more and more connected, the need for simpler, faster and more cost-efficient money transfer continues to grow. This session demonstrates a working real-time payments solution addressing all the key challenges in the cross-border industry.

Payments convergence: Myth or reality? Tuesday 1:00 - Tuesday 2:00

204

Tuesday 1:00 - Tuesday 2:00

204

Elena Whisler

Historically payments have developed in silos with different standards, infrastructure, geographical boundaries, use cases and end-users. Roles were clearly defined and access was tightly controlled. The move to open and instant payment rails is an opportunity to review the blueprint for payments. Driven by digital interactions in both payments innovation and the wider environment, customer and merchant expectations are growing towards an instant, integrated, multi-channel, yet personalized payments experience. Some payments may be initiated across one channel and completed via another. Others deeply embedded into the transaction context with the inter-bank rails almost invisible. The money movement itself is increasingly a commodity and payment providers are looking for new ways to drive value, increasing customer loyalty and engagement. This session will focus on examining the trends towards payments convergence, identify business models that are emerging, and discuss how to future proof payment infrastructures to embrace new opportunities.

Best practices in delivering data-rich real-time payments Tuesday 1:00 - Tuesday 2:00

200

Tuesday 1:00 - Tuesday 2:00

200

David Chance, Russ Waterhouse, Liz Oakes, Bradley Pragnell

This session will highlight the work of the Real Time Payments Group (RTPG) under the ISO 20022 umbrella. This group created and published the global RTPG market practices and continues to evolve the practices to meet the needs of the growing number of real-time systems that are adopting ISO 20022. Discussion will include how the market practice group operates and the presenters will share some practical implementation stories.

Transition Tuesday 2:00 - Tuesday 2:15

Tuesday 2:00 - Tuesday 2:15

Consumer protection in the age of faster payments Tuesday 2:15 - Tuesday 3:15

206AB

Tuesday 2:15 - Tuesday 3:15

206AB

Ana Badour, Alaina Gimbert, Anne Butler, Marilyn Mauritz

This session will evaluate the need for faster/improved payments in Canada, including speeding up availability and certainty of payments, processing of payments and settlement, working towards ubiquity, competing on a global level, discussing industry initiatives related to faster payments, understanding legal frameworks for payment systems, the impact of risk management, compliance, and regulatory issues for operators and participants, and faster/improved payment products from the customer/end user perspective (consumer and corporate).

Prepaid: A core capability for Paytech growth in Canada Tuesday 2:15 - Tuesday 3:15

204

Tuesday 2:15 - Tuesday 3:15

204

Peter Read, Jennifer Tramontana, Mike Tasevski

Prepaid has been classified as a niche product, adept at filling gaps in the current payments system. But it has emerged as a core capability for Paytech growth in Canada. The Canadian Prepaid Providers Organization, Northcard Research, Peoples Cards Services and Mastercard will present new research on the economic and social impact of prepaid cards. In this session participants will learn how prepaid can be used as a capability to build the next generation of disruptive Fintech services along with use cases where prepaid is driving change today.

Reinventing payments: Perspectives from global banks on modernization in Canada Tuesday 2:15 - Tuesday 3:15

206CD

Tuesday 2:15 - Tuesday 3:15

206CD

Matthew Parker-Jones, Sean Goldrick, John Landry, Jude Leclerc, Maureen Jarvis

Canada is in the middle of a multi-year initiative to completely modernize its infrastructure of payments clearing and settling, which will result in data-rich, faster and safer payments for all. This panel will deliver an in-depth discussion around payments modernization, lessons learned from other programs around the world, and insights into benefits and efficiencies from senior payments experts representing Global Systemically Important Banks (GSIBs).

Beyond open banking: Competing in an era of software platforms and ecosystems Tuesday 2:15 - Tuesday 3:15

205

Tuesday 2:15 - Tuesday 3:15

205

David Andrzejek

The world is moving to software experiences, and competition is shifting to platforms and ecosystems. In this session we’ll discuss open banking APIs and payments and strategies to remain relevant.

ISO 20022: Starting the conversation with your CFO Tuesday 2:15 - Tuesday 3:15

200

Tuesday 2:15 - Tuesday 3:15

200

Mike Sigal, Ilinca Vetra, William Piggot, Michel Lechasseur

ISO 20022 is a global messaging standard that allows more data to travel with electronic payments bringing higher efficiency to the way payments are processed. What’s the best way to showcase ISO 20022’s importance to executives at your organization? This sessions gives insight on how to get the conversation rolling.

The real rush for real-time payments in the digital economy Tuesday 2:15 - Tuesday 3:15

201

Tuesday 2:15 - Tuesday 3:15

201

Frédéric Mahieu, Gene Neyer, Robyn King, Ulf Persson

In today’s on-demand world, we expect to be able to spend, move and receive money instantly. For this reason, real-time payments (RTP), also known as ‘faster payments’ or ‘instant payments’, are gaining momentum globally. However, currently, many financial institutions have an infrastructure and a good customer base, but they are typically burdened by legacy systems. Many payments solutions are outdated, and interfaces are not intuitive. What is the best way forward, what is the value proposition and what are the steps required to enable RTP? To be able to achieve RTP, and at the same time support traditional ways of managing payments, domestic and international, it typically requires you to be innovative and transparent, including building ecosystems that are trusted by your customers and business partners. You need a reliable, scalable and secure payments infrastructure, supporting both today’s and tomorrow’s business needs. In this presentation we will share best practices on how to get there through real life examples both from an IT and business perspective, from countries which have implemented RTP, and what should be improved to be able to digitally enable and optimize payment applications.

Transition/PM break Tuesday 3:15 - Tuesday 3:45

Tuesday 3:15 - Tuesday 3:45

Fraud protection for real-time payments Tuesday 3:50 - Tuesday 4:05

Main Stage

Tuesday 3:50 - Tuesday 4:05

Main Stage

Constantin von Altrock

Real-Time payments and Banks’ ongoing Digital Transformation are creating unprecedented opportunities for the bad guys and pressuring banks the world over with increased losses and brand erosion. Traditional detection systems are not keeping up which will culminate in a watershed moment when real time rails are introduced in Canada next year. Fraud will quickly move to the least protected market participants, while those with more advanced capability may be able to provide more differentiated offers to their clients. In his keynote address, Constantin will draw on IBM’s experience in protecting real time rails in the UK, France, Portugal, and Australia, and discuss how Canadian payments participants can better defend themselves and protect their customers. Topics will include lessons learned in more than 10 years of safe-guarding real time payments, and the roles that both the central switch and the banks play in protecting consumers.

What banking can learn from top innovators Tuesday 4:05 - Tuesday 4:25

Main Stage

Tuesday 4:05 - Tuesday 4:25

Main Stage

Jim Marous

A discussion of how Uber, Airbnb, Amazon, Apple, Tesla and others have set the bar on digital innovation and how banking can learn from these unique firms.

Keynote address: Leila Fourie Tuesday 4:25 - Tuesday 4:40

Main Stage

Tuesday 4:25 - Tuesday 4:40

Main Stage

Leila Fourie

Keynote address: Karen Webster Tuesday 4:40 - Tuesday 4:55

Main Stage

Tuesday 4:40 - Tuesday 4:55

Main Stage

Karen Webster

May 15

Breakfast Wednesday 8:00 - Wednesday 10:00

Interactive Zone

Wednesday 8:00 - Wednesday 10:00

Interactive Zone

Refreshments and breakfast will be served in the Interactive Zone

Digital ID and commerce: The convergence of payments and identity Wednesday 8:30 - Wednesday 9:30

206AB

Wednesday 8:30 - Wednesday 9:30

206AB

Almis Ledas, Christian Ali, Greg Wolfond, Pierre Roberge

More than ever customers are turning to online marketplaces to purchase goods and services, and the number of e-commerce users will only continue to grow. How is consumer data being managed presently, and how will digital identity both give control back to the consumer, and create a seamless payments experience? In this panel discussion, payments experts will discuss the current-state of data management, the impact of digital identity to the commerce workflow, and the benefits of digital ID to both the consumer and the retailer.

The future of mobile payments in Canada Wednesday 8:30 - Wednesday 9:30

205

Wednesday 8:30 - Wednesday 9:30

205

Christie Christelis, Jordan Goddard, Wei Ke, Michele Poole

While more than six out of ten smart phone owners have made a mobile payment over the past six months, the vast majority of these have been remote payments (bill payments, or transfers, online payments, etc.). In-store mobile payments have struggled to gain traction. This presentation will provide insights into the opportunities and challenges facing mobile payments in Canada and compare it to other jurisdictions. It will also identify the key factors that having been holding mobile payments back.

Making money from moving money Wednesday 8:30 - Wednesday 9:30

206CD

Wednesday 8:30 - Wednesday 9:30

206CD

Wendy MacKinnon Keith, David Hooper, Jennifer Hawkins, Dougal Middleton, Ainsley Ward

In this moderated panel session, recognized payments experts will discuss new ways of looking at payments modernization. This session will give ideas to guide, plan and maximize your investment, while enabling rapid realization of new revenues throughout and beyond the lifespan of today’s change. In this session, you will hear: - How focus is shifting globally to the Payment Service User, typically the retail or commercial customer of a Financial Institution, and what Canada’s modernization journey needs to learn from this - A discussion of the key actions required to prepare your infrastructure for the needs of tomorrow’s payment service users and to deliver services that allow you to compete in tomorrow’s payments market - Global case study examples and user stories from the world of payments, and how these can be applied to Canada

From closed to open banking: How compliance leads to innovation Wednesday 8:30 - Wednesday 9:30

201

Wednesday 8:30 - Wednesday 9:30

201

Does Open Banking represent an opportunity, a burden, or both? Across the globe, regulators are mandating new ways of doing business, often through APIs. In essence, banks have been obliged to open up customer data to authorized parties--but generally may not profit from doing so. In this session, Tom argues that far from signaling the API-pocalypse, Open Banking actually means new business models and new revenue streams for institutions that properly prepare. In Europe and elsewhere, organizations that once viewed Open Banking as a threat are now becoming Third Party Providers, while a new breed of fintechs are aggressively leveraging a transformed financial technology landscape. In response to this seismic shift, IBM has introduced an Open Banking Platform to help banks and fintechs profit together from what may drive the biggest change in customer behaviors since the smartphone and mobile banking.

Transition/AM break Wednesday 9:30 - Wednesday 10:00

Wednesday 9:30 - Wednesday 10:00

Evolving financial services to meet future needs of the Canadian workforce Wednesday 10:05 - Wednesday 10:20

Main Stage

Wednesday 10:05 - Wednesday 10:20

Main Stage

Paul Parisi

The move toward more entrepreneurial sources of income are combining to fundamentally shift the ways in which people work and earn a living. Traditional financial services were primarily designed to serve people employed at a nine-to-five job by a single employer, oftentimes for their entire careers. Millennials are now the largest generation in the working population in Canada and they have different expectations about how they work and manage their finances. Women now make up a larger percentage of the workforce than ever before and they have unique challenges associated with work and financial health. Today, we have the opportunity to build new financial services to better serve the needs of the Canadian workforce who may be particularly underserved by existing products and services.

Digital payments in developing economies Wednesday 10:20 - Wednesday 10:35

Main Stage

Wednesday 10:20 - Wednesday 10:35

Main Stage

Chris Hamilton

Imagine living in a country with two different economies: One for business and the wealthy few, using cards and electronic payments; and one for everyone else, using cash. It’s a story defined by inequality. Now, imagine living in a community where most people don’t have a bank account, but nearly everyone has access to a mobile phone. This is already the picture for most of the 260 million people living in southern Africa. The rapid spread of mobile technologies offers a unique chance to make a real difference to economic development and financial inclusion – and as India is showing, payments infrastructure is key. At BankservAfrica, we want to be part of that change.

Using Artificial Intelligence to uncover new, increasingly sophisticated patterns of financial crime Wednesday 10:35 - Wednesday 10:50

Main Stage

Wednesday 10:35 - Wednesday 10:50

Main Stage

David Rich

Over the past year we’ve seen a dramatic change in the speed and scale of fraud and money laundering, as well as the emergence of new patterns of illicit behaviour. We’ll share with you the latest insights from the world’s only live network-level money laundering solution, including: -The latest emerging types fraud and scams -The dramatic increase in the speed at which illicit funds are dispersed -How technology is being employed both by the fraudsters and those trying to stop them

What the world can teach Canada about Fintech Wednesday 10:50 - Wednesday 11:20

Main Stage

Wednesday 10:50 - Wednesday 11:20

Main Stage

Alexander Sjögren, Jeffrey Bower

Canadian usage of a fintech product in the last six months is 50 per cent less than the international average. What factors contribute to Canada’s adoption rate? There is no question Canada’s fintech sector is thriving, so how do we close the adoption rate gap?

Lunch Wednesday 11:25 - Wednesday 1:30

Interactive Zone

Wednesday 11:25 - Wednesday 1:30

Interactive Zone

Refreshments and lunch will be served in the Interactive Zone

Liquidity management in a multi-bank and multi-currency world Wednesday 11:45 - Wednesday 12:15

204

Wednesday 11:45 - Wednesday 12:15

204

Laurence Cooke

Today even small businesses need to manage many currencies, send and receive payments globally. Do all small businesses need a treasury function?

Transportation in a friction-free, plastic-free world Wednesday 11:45 - Wednesday 12:15

201

Wednesday 11:45 - Wednesday 12:15

201

Yona Shtern

We are in the midst of a transportation revolution. Billions of dollars are being poured into connected cars, autonomous vehicles and smart cities. With the rapid investment, experts predict more and more connected cars on the road in the coming years, more ride-sharing and fractional ownership and autonomous vehicles on the road in the next decade. As a result, companies need to plan for this change and recognize that the source and flow of payments is being disrupted, as well. We’re moving toward a friction-free, plastic-free future. Card not present is taking on a whole new meaning. In this session, we’ll examine the current landscape, consumer trends and examine what companies need to do to innovate for the future.

The Payments File Validation Service (PFVS), a Payments Canada service, powered by XMLdation Wednesday 11:45 - Wednesday 12:15

200

Wednesday 11:45 - Wednesday 12:15

200

Tricia Balfe

The PFVS is an optional and flexible new online service that Payments Canada is now offering to Canadian FIs. Powered by XMLdation, the PFVS makes integration between banks and their customers faster and easier, which means a much smoother on-boarding experience. PFVS enables real-time editing and online validation of test payment data against the requirements of ISO 20022, as well as other payment file types and business rules. This provides FIs that choose to subscribe with a flexible, efficient way to ensure that payment files they receive from their corporate clients are formatted correctly for that institution. This will be invaluable during the industry-wide migration to ISO 20022 in Canada. See a demo and hear from FIs about how they will use the PFVS to improve the payments setup process and deliver a better client experience to their customers for ISO 20022, CPA Standard 005 (EFT/AFT), ACH, and proprietary payment file formats.

Canada, post payments modernization: Why consumers will be the real winners Wednesday 12:00 - Wednesday 12:45

206AB

Wednesday 12:00 - Wednesday 12:45

206AB

Harinder Takhar

In a world where emails are free, why should payments cost anything? Once the payments modernization plan is fully executed and allows for increased access, expect new business models and strong competition to emerge. Consumers will be the real winners.

Protecting consumers and banks in the digital age Wednesday 1:00 - Wednesday 2:00

206CD

Wednesday 1:00 - Wednesday 2:00

206CD

Richard Hoehne, Constantin von Altrock

In this deep dive session, you will learn about the challenges and solutions to better defend emerging digital channels, including real time payments, digital onboarding, and multi-channel fraud. You will see a live demonstration of a “3rd Generation” fraud prevention solution that uses actual customer data to develop a fraud detection model in minutes. Constantin and Richard will expand on real-time fraud prevention to address the challenges of protecting the consumers and banks in the digital age, covering the role of both real time and modernized payments in enabling more digital commerce. Topics to be explored will include the real time payment discussion, the intersection of security, authentication and fraud detection, and the need for an Intelligent Risk Decisioning Platform.

The gig economy: Payments and the changing face of employment in Canada Wednesday 1:00 - Wednesday 2:00

204

Wednesday 1:00 - Wednesday 2:00

204

Sam Vassa, Paul Birkness, Edwin Frondozo, Trish Shaheen

The nature of work and employment is fundamentally changing. With the rise of on-demand workers, flexible schedules and short-term gigs, participants in the payments network are demanding their funds more quickly. Learn how several industries are facing this challenge and see which ones won’t survive.

The many perspectives of open banking Wednesday 1:00 - Wednesday 2:00

201

Wednesday 1:00 - Wednesday 2:00

201

Richard Prior, Brian Costello, John Pitts

Open banking touches a myriad of industry participants- from banks to aggregators to online small business lenders. This panel will explore how the market works now and how policymakers can help create a robust open banking marketplace to allow consumer and small businesses to safely enjoy the many benefits of open banking.

Transition Wednesday 2:00 - Wednesday 2:15

Wednesday 2:00 - Wednesday 2:15

Fighting the good fight: How merchants are grappling with cyber-security and fraud Wednesday 2:15 - Wednesday 3:15

206AB

Wednesday 2:15 - Wednesday 3:15

206AB

Larry Brennan

During this session, Larry Brennan will help merchants understand current cyber-security and fraud risks, the potential impact on their businesses and how to mitigate them.

Mastering Swift MT and ISO 20022 (XML or JSON) coexistence Wednesday 2:15 - Wednesday 3:15

200

Wednesday 2:15 - Wednesday 3:15

200

Paul Ruskin

This session will answer key questions on how your business can master coexistence between Swift MT and ISO 20022. We understand that every requirement is different and whether your 20022 solution requires XML or JSON the same challenges await and this talk takes you through these challenges and how to implement a solution that is future proof to sustain changes to any standard.

The pathway to real-time treasury Wednesday 2:15 - Wednesday 3:15

204

Wednesday 2:15 - Wednesday 3:15

204

Chloé Poirier, Elena Litani, Kate Atkinson, Cathy Pin

With mounting pressure to improve controls and efficiency and to free up trapped cash, the real time treasury is a concept that has grown in popularity over the last few years. With real-time treasury, corporations can unlock trapped global liquidity and surplus funds can be invested automatically according to treasury-determined preferences for risk, return and diversification. Cash-flow forecasts are generated and updated in real time. FX conversions are carried out automatically and in real time. Today, corporate treasury teams are looking for deeper insight into their global liquidity positions, with real-time information, transparency and straight-through reconciliation across multiple banks. Ever-changing regulatory landscape, the proliferation of Open Banking and the adoption of real-time payment schemes enables the industry to make considerable progress and is inspiring a new generation of cash and liquidity management solutions – solutions which are transforming both corporate treasurers’ expectations for treasury management system capabilities and client expectations for financial institutions’ treasury services. This talks combines recent research and expert views in an attempt to assist corporate treasuries to plan for the future real time world.

Open banking imagined Wednesday 2:15 - Wednesday 3:15

206CD

Wednesday 2:15 - Wednesday 3:15

206CD

Dan Dickenson, Andrew McFarlane

Open Banking has the potential to completely revolutionize the way we spend and save money, however in order to realize the benefits, we must be willing to share personal and financial information. This panel will discuss adoption, security implications and data.

T+0: CDIC’s audacious goal Wednesday 2:15 - Wednesday 3:15

205

Wednesday 2:15 - Wednesday 3:15

205

At CDIC, we are investing in our data processes to dramatically reduce the time it takes to reimburse deposits in the event of a failure. Within five years, we aim to build a payout capability able to reimburse depositors on the day of failure (T+0). To achieve this audacious goal, we need to work closely with member institutions and financial professionals to facilitate the quick and accurate payment to depositors. Among our challenges will be to avoid keeping depositor data at CDIC to reduce cyber risk and protect privacy, and the challenges associated with sending same-day reimbursement to thousands of depositors who no longer have a bank.

Transition/PM break Wednesday 3:15 - Wednesday 3:45

Wednesday 3:15 - Wednesday 3:45

Keynote address: Jose Ribau Wednesday 3:50 - Wednesday 4:05

Main Stage

Wednesday 3:50 - Wednesday 4:05

Main Stage

Jose Ribau

Keynote address: Nicola Cordone Wednesday 4:05 - Wednesday 4:20

Main Stage

Wednesday 4:05 - Wednesday 4:20

Main Stage

Nicola Cordone

The culture journey to agility Wednesday 4:20 - Wednesday 4:35

Main Stage

Wednesday 4:20 - Wednesday 4:35

Main Stage

Mark Blucher

The financial services sector is facing unparalleled levels of increasing disruption. The success of today's leading organizations relies on its agility and the strength of its people. Organizations are reinventing themselves to not only respond, but thrive in the face of this digital evolution. Mark Blucher, President & CEO of will provide an overview of Central 1's transformation journey to deliver market leading innovation and products to Canada’s credit unions.

The SUMMIT Social Wednesday 5:25 - Wednesday 10:00

Interactive Zone

Wednesday 5:25 - Wednesday 10:00

Interactive Zone

The premiere networking event at The SUMMIT!

May 16

Breakfast Thursday 8:00 - Thursday 10:00

Interactive Zone

Thursday 8:00 - Thursday 10:00

Interactive Zone

Refreshments and breakfast will be served in the Interactive Zone

Corporate banking: Digital strategies for the next generation Thursday 8:30 - Thursday 9:30

204

Thursday 8:30 - Thursday 9:30

204

Lisa Lansdowne-Higgins, Daniel Bendersky, Aaron Conlin

Boston Consulting Group reports that while 86% of global corporate banking executives agree digital will impact business economics and competition, only 43% have a digital strategy. Meanwhile, corporate treasurers have rising expectations of bank services and continue to challenge the status quo. How can banks partner with their corporate clients and technology providers to spark innovation? Hear both corporate and bank perspectives on identifying and overcoming challenges in payments, corporate banking services, and partnerships.

Emerging digital identity and authentication services Thursday 8:30 - Thursday 9:30

206AB

Thursday 8:30 - Thursday 9:30

206AB

Wayne Pommen, Kristen Palmer, Robert Blumenthal

This panel is blazing the path forward, demonstrating leadership and ingenuity through new approaches and themes in service delivery for online and mobile channels. EnStream’s Chief of Digital Services Robert Blumenthal will lead the discussion to review emerging digital identity and authentication services, that thwart identity theft and allow Canadians to transact with trust. The audience will learn through real-market commercial examples, how EnStream is working together with Canadian Financial Institutions and lenders, to help bring exciting next-generation solutions to market.

Retail payment innovations: Building future-ready businesses, today Thursday 8:30 - Thursday 9:30

201

Thursday 8:30 - Thursday 9:30

201

Suresh Rajagopalan

The next generation Canadian is a digital citizen, well-informed and tech-savvy. To attract and retain these customers, banks need to innovate and give their customers unique experiences. J Take a deep dive into future payment trends like omni-channel acquiring, adaptive authentication, payments modernization and auto-bots in reconciliation and settlement. Learn how they could be implemented in your portfolio to build more relevant business specific applications. Join industry leaders as they explore how the latest payment innovations will create a positive impact on your business.

Digital innovation & payments modernization delivering first-to-market solutions for businesses Thursday 8:30 - Thursday 9:30

205

Thursday 8:30 - Thursday 9:30

205

Over the last three years Scotiabank has revamped its Global Business Payments to create an agile environment focused on digital solutions that deliver a better customer experience. In addition, Scotiabank has established an Enterprise Payments Office to link payment solutions – both retail and business – to quicker market delivery. By establishing an organization structure that combines business and technology, a focus on microservices and a platform for accelerated development, Scotiabank has been delivering first-to-market payment products to its business customers. This in-depth discussion will look at how Scotiabank has been using Agile methodology and developing reusable solutions to transform the end-to-end customer experience.

Transition Thursday 9:30 - Thursday 9:45

Interactive Zone

Thursday 9:30 - Thursday 9:45

Interactive Zone

Will regulations stifle the next big breakthrough in payment technology Thursday 9:45 - Thursday 10:45

206AB

Thursday 9:45 - Thursday 10:45

206AB

Stephen Brent Sargeant, Faisal Khan, Amber Scott, Raza Siddiqui

With AML regulations being the hot topic especially in the virtual currency space, will this slow down emerging technology using the blockchain and crypto-curreny in the payment industry. A discussion on how regulations will affect innovation in the payments space.

Evolution or revolution: Cyber security and privacy risks in faster payments and open banking Thursday 9:45 - Thursday 10:45

206AB

Thursday 9:45 - Thursday 10:45

206AB

Manas Giri, Adriana Gliga-Belavic, Rene McIver

In the last couple of years you have seen a flurry of activity in Payments. The digital revolution has made it easier and faster than ever before for consumers to pay using their phone, watch, social media or even their face. With change comes opportunities but also challenges for those participating in the ecosystem. This panel will bring together industry experts to discuss the evolution of Cyber Security and Privacy risks within the context of ever evolving faster payments and open banking, lessons learned from other jurisdictions and how taking an integrated approach can help organizations succeed.

Transition Thursday 10:45 - Thursday 11:00

Thursday 10:45 - Thursday 11:00

Canadian Payment Methods and Trends: 2018 findings Thursday 11:00 - Thursday 12:00

200

Thursday 11:00 - Thursday 12:00

200

Anne Butler, Viktoria Galociova, Marie-Hélène Felt

This session will feature researchers from Payments Canada discussing consumer and business payment findings from the latest industry and market research. The presentation will provide insights into the environments where traditional payments and emerging payments are competing.

Contextual payments: The who, what and why of enabling business context in payments Thursday 11:00 - Thursday 12:00

204

Thursday 11:00 - Thursday 12:00

204

The intersection of Fintech and policy Thursday 11:00 - Thursday 12:00

206AB

Thursday 11:00 - Thursday 12:00

206AB

Jaqueline Shinfield, Daniel Kornitzer, Scott Talbott, Deron Hicks

The marketplace for payments in Canada is changing. New technology is driving innovation to both products and services to help Canadian consumers make purchases. Various Canadian policymakers are considering proposals to adjust the policy landscape to reflect these changes. This panel will explore how policymakers should consider new payments technologies.

Converting loyalty to purchase at the point of sale Thursday 11:00 - Thursday 12:00

204

Thursday 11:00 - Thursday 12:00

204

Mike Bradley, Jeremy Bornstein

Discussing the opportunity to convert Loyalty points to purchase for everyday items across the spectrum of retailers using mobile.

Lunch Thursday 11:30 - Thursday 1:00

Thursday 11:30 - Thursday 1:00

Refreshments and lunch will be served in the Interactive Zone

Closing remarks Thursday 12:45 - Thursday 12:55

Main Stage

Thursday 12:45 - Thursday 12:55

Main Stage

Eileen Mercier

Beyond the transaction: How to make money in a world where payments are free Thursday 12:55 - Thursday 1:10

Main Stage

Thursday 12:55 - Thursday 1:10

Main Stage

Alan McIntyre

The secular trend is that payment transactions in both the retail and corporate sectors will become free. In that challenging world, payment transactions will become a carrier wave for data and information products and services that will add value to the payment, extract insights from payment flows, and create new income streams for payment service providers. In this presentation Alan McIntyre will lay out a framework for understanding data-driven payments and how industry players need to navigate a challenging future landscape by going beyond the transaction.

A view from Europe: The impact of open-banking, PSD2, SEPA and Brexit Thursday 1:25 - Thursday 1:55

Main Stage

Thursday 1:25 - Thursday 1:55

Main Stage

Scott Harkey, Douwe Lycklama, Saskia Devolder

The European financial sector is experiencing massive positive transformational change. Open banking and PSD2 are fostering innovation, competition and efficiency to increase consumer choice and enhance security, SEPA is harmonizing cashless payments. How will Brexit impact all of these initiatives, and what does the future of money look like for Europe?

Keynote address: Rod Garratt Thursday 1:55 - Thursday 2:10

Main Stage

Thursday 1:55 - Thursday 2:10

Main Stage

Rod Garratt

Dataful rails: Realizing the promise of ISO 20022 Thursday 2:10 - Thursday 2:40

Main Stage

Thursday 2:10 - Thursday 2:40

Main Stage

Mike Sigal

ISO 20022 is more than just a payments standard. Pervasive ISO 20022 adoption will turn payment rails into true data rails. It will help deliver valuable financial services to FIs, corporates and consumers, while making economies stronger, more interoperable and more intelligent. But how do we get there when today’s systems don’t support it, and when end users that can most benefit from it, don't understand it. The panel will examine this challenge, the best practices of organizations that have address it, and unveil what 20022 Labs is doing to help solve it in Canada and globally.

Thank you to our 2019 sponsors

Executive
IBM
Interac
TCS
Vocalink
Strategic
Accenture
SIA
Lead + Breakout
ACI Worldwide
American Express
Bank of Montreal
CDIC
Deloitte.
FSS
iGTB
JP Morgan
Paysafe
PwC
SAS
Swift
Visa
XMLdation
APP Sponsor
Temenos
Experience
ADP
Alogent
CardTronics
Digital Check
Entersekt
Everlink
Expertus
Finastra
FIS
Flinks
Hello Soda
Motion Pay
OTT PAY
Panini
Paymentsource
SiriusXM
Rogers
Seeburger
Trace Financial
Tradeshift
Unifits
Volante
Research Partners
CGI
EY
The Fletcher Group
Industry Partners
AT Kearney
Bennett Jones
fiserv
Fundserv
gemalto
Google
I4C
ICICI Bank
Icon Solutions
Northcard
PMI Toronto Chapter
Sunlife Financial
Symcor
Treasury Management Association of Canada
Ubiquity Global Services
Virtusa
Media Partners
ACT Canada
Aite Group
blockchain revolution global
The Canadian Institute
Canadian Prepaid Providers Organization
Digital Transactions
FINACAN
Find Biometrics
Fintech Future
ICO Friends
MEDICI
Let's Tech
MobileIDWorld
mobilepaymentstoday.com
The Nilson Report
NYPAY
Payment Business
Payments Compliance
PYMNTS.com
Payment Journal
RFi Media
The Paypers
The Walrus
Academic Partners
Seneca
Smith School of Business
Sprott School of Business
Lead Startup Supporter
CIBC
Startup Supporter
Celero
Fintech Growth Syndicate
MaRs
The Cadillac Fairview Corporation Limited
The Payments Canada Summit

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