FAQ
FIND ANSWERS TO YOUR QUESTIONS ABOUT THE SUMMIT
Don't see the answer to your question here? Please contact conference@payments.ca.
BASIC INFORMATION
Where is The SUMMIT?
The SUMMIT will take place at the Automotive Building (formerly Beanfield Centre) at 105 Princes’ Blvd in Toronto.
REGISTRATION
What should I do if I can't find my registration email?
Click here to get your registration details sent to you instantly.
Can I earn professional development credits?
Yes. The number of CPD hours will be determined once the agenda is finalized. Please email conference@payments.ca on or after May 16, 2026, to request a confirmation of attendance.
TRAVEL AND ACCOMMODATION
Is there a hotel block available?
Yes, there is a preferred rate available at Hotel X, which is conveniently connected to the Automotive Building.
Delegates can click this hotel booking link to gain access to the preferred rate of $365 per night plus taxes. The rate is available while quantities last up until Thursday, April 2, 2026, after which the link will expire.
Alternatively, to claim the preferred rate, please email or call to make your reservation and mention that you are attending The Payments Canada SUMMIT.
Cancellation policy: Changes and cancellations are possible without penalty before 3 p.m., 72 hours prior to check-in.
Is there parking at the Automotive Building?
Paid public parking is available on Exhibition Place grounds. The closest lot to the Automotive Centre is lot 851.
How do I get there on the TTC?
Please visit the Exhibition Place website for suggested routes based on your location.
I have feedback about my experience. How do I share it?
Your feedback matters and provides us valuable insight into what you liked and what could be improved. You will be sent a post-event survey to share your input.
PRIVACY
Will my contact information be shared?
We take your privacy very seriously. Payments Canada will never share your personal information without your consent. Please review our Legal Terms for more information and let us know if you see any suspicious activity by emailing conference@payments.ca .REFUNDS AND CANCELLATION
I can no longer attend The SUMMIT. Can I get a refund on my ticket?
Unfortunately, there are no refunds for tickets to The SUMMIT.
I can no longer attend The SUMMIT. Can I transfer my ticket to a colleague?
Yes, your ticket is transferable if you are not able to attend. Please contact conference@payments.ca to request a transfer.